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Office locations & opening hours

VicRoads also has a number of agencies around Victoria that offer limited Registration and Licensing services. Call 13 11 71 to find out where these agencies are and which services they offer.

Can't get to a VicRoads office?
Save time with a choice of online transactions such as

pay your registration

change your address

order your driving history report

order a replacement licence or learner permit

book, change or cancel your licence or learner permit test

check vehicle details before purchase

order a replacement registration label & certificate

order a replacement number plate

or call us on 13 11 71 to help with your enquiry

Customer service centres
VicRoads Customer Service Centre opening hours are: 8.30am - 4.30pm Monday to Friday

Telephone number for all customer service centres : 13 11 71
(telephone operating hours only: 8:30am to 5pm Mon - Fri, 8:30am to 2pm Sat)

POA - Denotes Customer Service Centres providing photo point location for Proof of Age Card
TT - Denotes Customer Service Centres that can register Tow Trucks

If you need more information regarding applying for a Proof of Age card, contact Responsible Alcohol Victoria

Use Find a VicRoads office to locate an office that is close to your locality.


OFFICE	ADDRESS	SERVICES	MAP REFERENCE
Ararat Closed 12pm - 12.30pm	Shop 2, 56 High St Ararat, Victoria 3377	No high risk vehicle registrations No heavy vehicle driving tests All other services provided	VicRoads Country Directory 554 E8 view map
Bairnsdale	535 Princes Hwy Bairnsdale, Victoria 3875	No over dimensional permits issued No Tow truck registrations No heavy vehicle driving tests All other services provided	VicRoads Country Directory 688 E10 view map
Ballarat	88 Learmonth Rd Wendouree, Victoria 3355	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 565 R2 view map
Benalla	50 - 52 Clarke St Benalla, Victoria 3672	No high risk vehicle registrations No heavy vehicle driving tests All other services provided	VicRoads Country Directory 663 N6 view map
Bendigo	53 - 61 Lansell St Bendigo, Victoria 3550	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 608 B5 view map
Broadmeadows	Cnr Pearcedale Pde & Johnstone St Broadmeadows, Victoria 3047	TT POA No heavy vehicle driving tests All other services provided	Melways Street Directory 6 G8 view map
Bundoora	8 Graduate Rd University Hill, Bundoora, Victoria 3083	POA No heavy vehicle licence testing No heavy vehicle registrations All other services provided	Melways Street Directory 10 B8 view map
Burwood East	12 Lakeside Dve Burwood East, Victoria 3151	No heavy vehicle driving tests No heavy vehicle registrations All other services provided	Melways Street Directory 62 C7 view map
Camberwell	3 Prospect Hill Rd Camberwell, Victoria 3124	No vehicle inspections No driving tests No transactions that requires the vehicle to be sighted (eg. change of engine, removal of defect notices) All other services provided	Melways Street Directory 45 J12 view map
Carlton	459 Lygon St Carlton, Victoria 3053	No heavy vehicle driving tests No heavy vehicle registrations All other services provided	Melways Street Directory 43 J2 view map
Cobram Closed 12pm - 12.30pm	Unit 1/39 Station St Cobram, Victoria 3644	No high risk vehicle registrations. No heavy vehicle driving tests All other services provided	VicRoads Country Directory 667 011 view map
Colac	10 Scott St Colac, Victoria 3250	POA No High risk registrations No heavy vehicle driving tests All other services provided	VicRoads Country Directory 520 D4 view map
Dandenong	72 - 74 Greens Rd Dandenong South, Victoria 3175	No heavy vehicle driving tests All other services provided	Melways Street Directory 95 H3 view map
Dromana	Shop 11, Dromana Central 143 Point Nepean Rd Dromana, Victoria 3936	POA No heavy vehicle driving tests No heavy vehicle registrations All other services provided	Melways Street Directory 159 J5 view map
Echuca	5 Mundarra Rd Echuca, Victoria 3564	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 596 K10 view map
Frankston	71 Hartnett Dve Seaford, Victoria 3198	TT POA No heavy vehicle driving tests All other services provided	Melways Street Directory 99 H7 view map
Geelong	180 Fyans St South Geelong, Victoria 3220	POA No heavy vehicle driving tests All other services provided	Melways Street Directory 452 D9 view map
Hamilton Closed 12pm - 12.30pm	Riley St Hamilton, Victoria 3300	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 506 H7 view map
Hoppers Crossing	64 Old Geelong Rd (Spotlight Centre) Hoppers Crossing, Victoria 3029	No heavy vehicle driving tests No heavy vehicle registrations All other services provided	Melways Street Directory 206 K2 view map
Horsham	14 O'Callaghans Pde Horsham, Victoria 3400	No heavy vehicle driving tests All other services provided	VicRoads Country Directory 544 F7 view map
Kyneton	2 Beauchamp St Kyneton, Victoria 3444	POA No high risk vehicle registrations No heavy vehicle registrations All other services provided	VicRoads Country Directory 632 E4 view map
Leongatha	Anderson St (South Gippsland Highway) Leongatha, Victoria 3953	No over dimensional permits issued No heavy vehicle driving tests All other services provided	VicRoads Country Directory 710 B8 view map
Melton	267 High St Melton, Victoria 3337	No heavy vehicle driving tests No heavy vehicle registrations No interpreter assisted tests No light trailer appointments No defect notices for heavy vehicles All other services provided	Melways Street Directory 337 C8 view map
Mildura	109 - 111 Orange Ave Mildura, Victoria 3500	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 535 P6 view map
Mooroolbark (Licence Testing Centre only)	Shop 1 / 191 Hull Rd Mooroolbark, Victoria 3138	Licence Testing Centre Only Licence testing by appointment only No other services provided Other registration and licensing services offered at nearest Customer Service Centre at Burwood East	Licence Testing Centre Map Reference Melways Street Directory 51 F1 view map
Morwell	87 Princes Dve Morwell, Victoria 3840	No heavy vehicle driving tests No over dimensional permits issued All other services provided	VicRoads Country Directory 698 J6 view map
Oakleigh South	1 Eskay Rd Oakleigh South, Victoria 3167	No heavy vehicle driving tests No heavy vehicle registrations No trailer registrations All other services provided	Melways Street Directory 78 G3 view map
Oakleigh South (Licence Testing Centre only)	1A / 2 Jacks Rd Oakleigh South, Victoria 3167	Licence Testing Centre Only Licence testing by appointment only No other services provided Other registration and licensing services offered at nearest Customer Service Centre at Oakleigh South	Licence Testing Centre Map Reference Melways Street Directory 78 G3 view map
Pakenham (Licence Testing Centre only)	Unit 3 / 4 Stephenson St Pakenham, Victoria 3810	Licence Testing Centre Only Licence testing by appointment only Limited Vehicle Registration services offered by appointment only No other services provided Other registration and licensing services offered at nearest Customer Service Centre at Dandenong	Licence Testing Centre Map Reference Melways Street Directory 317 D7 view map
Portland Closed 12pm - 12.30pm	114a Percy St Portland, Victoria 3305	No high risk vehicle registrations No heavy vehicle driving tests All other services provided	VicRoads Country Directory 503 P3 view map
Sale	28 -32 Princes Hwy Sale, Victoria 3850	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 693 P3 view map
Seymour	5 Crawford St Seymour, Victoria 3660	No heavy vehicle driving tests All other services provided	VicRoads Country Directory 642 D7 view map
Shepparton	231 - 239 Corio St Shepparton, Victoria 3630	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 673 P10 view map
Sunbury	Hume City Council Building (Rear of) 7/36 Macedon St Sunbury, Victoria 3429	POA No heavy vehicle driving tests No heavy vehicle registrations No interpreter assisted tests All other services provided	Melways Street Directory 382 F4 view map
Sunshine	499 Ballarat Rd Sunshine, Victoria 3020	POA No heavy vehicle driving tests No heavy vehicle registrations All other services provided	Melways Street Directory 26 G10 view map
Swan Hill	Shop 1, 1 McNeill Crt Swan Hill, Victoria 3585	No heavy vehicle driving tests All other services provided	VicRoads Country Directory 586 H8 view map
Wangaratta	Wangaratta Govt Centre 62 - 68 Ovens St Wangaratta, Victoria 3677	POA No heavy vehicle driving tests All other services provided. Light Trailer and Heavy Vehicle registrations by appointment through Customer Service Centre only.	VicRoads Country Directory 664 E9 view map
Warragul	5/131 North Rd Warragul, Victoria 3820	No heavy vehicle driving tests All other services provided	VicRoads Country Directory 704 J7
Warrnambool	29 Jamieson St Warrnambool, Victoria 3280	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 514 K6 view map
Werribee (Licence Testing Centre only)	205 Watton St Werribee, Victoria 3030	Licence Testing Centre Only Licence testing by appointment only No other services provided Other registration and licensing services offered at nearest Customer Service Centre at Hoppers Crossing	Licence Testing Centre Map Reference Melways Street Directory 205 J10 view map
Wodonga	82 - 86 Elgin Blvd Wodonga, Victoria 3690	POA No heavy vehicle driving tests All other services provided	VicRoads Country Directory 653 L5 view map

Administrative Offices
Telephone number for all administration offices : 13 11 71 (operating hours: 8:30am to 5pm Monday - Friday)

Metropolitan North West Regional Office
499 Ballarat Road
Sunshine, Victoria 3020
view map

Metropolitan South East Regional Office
12 Lakeside Drive
Burwood East, Victoria 3151
view map

North Eastern Regional Office
50-52 Clarke Street
Benalla, Victoria 3672
view map

Northern Regional Office
53 - 61 Lansell Street
Bendigo, Victoria 3550
view map

South Western Regional Office
180 Fyans Street
South Geelong, Victoria 3220
view map

Western Regional Office
88 Learmonth Road
Wendouree, Victoria 3355
view map

Note: The following two offices are administrative offices only and do not conduct registration and licensing transactions.

Eastern Regional Office
120 Kay Street
Traralgon, Victoria 3844
view map

Kew Head Office
60 Denmark Street
Kew, Victoria 3101
view map

Project offices

Note: The following are administrative offices only and do not conduct registration and licensing transactions.

Project	Address	Telephone / Fax
Eastern Projects	Unit 12 613 Maroondah Highway Mitcham, Victoria 3132 view map	Tel: 9872 7000 Fax: 9872 7099
Geelong Ring Road Project	444 Princes Highway Corio, Victoria 3214 view map	Tel: 5274 6800 Fax: 5274 6801
Information and Technology Projects	Ground Floor, 110 Church Street, Hawthorn, Victoria 3122 view map	Tel: 9935 4160 Fax: 9935 4111
M80 Ring Road Upgrade	3 Bristol Street Essendon Airport, Victoria 3041 view map	Tel: 9094 4600 Fax: 9094 4601
Nagambie Bypass Project	145 High Street Nagambie, Victoria 3608 view map	Tel: 5743 6000
Northern City Projects	Administrative Office - Level 2, 3 Prospect Hill Road, Camberwell, Victoria 3124 view map	Tel: 9811 8205
South Eastern Projects	40 Belgrave-Hallam Road Hallam, Victoria 3805 view map	Tel: 9703 5999 Fax: 9703 5900
Think Tram Program SmartBus Program	88 Mount Alexander Road Travancore, Victoria 3032 view map	Tel: 9091 8300 Fax: 9091 8320
Western Projects	Level 1, 2 - 8 Lake Street Caroline Springs, Victoria 3023 view map	Tel: 9217 6500 Fax: 9217 6550
Western Highway Project	237 Ring Road Wendouree, Victoria 3355 view map	Tel: 5309 1050 Fax: 5309 1099

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