The registered operator of a vehicle must attach the registration label to the vehicle immediately on payment/receipt. It is an offence to use a vehicle or trailer without having a current registration label fitted.

Requesting a replacement label and certificate
You can buy a replacement registration label and certificate:

• online 
• by calling VicRoads on 13 11 71 (Mon–Fri 8.30am–5pm, Sat 8.30am–2pm). You can pay by credit card (Visa or Mastercard); OR
• by visiting a VicRoads Customer Service Centre. You can pay by cash, cheque, EFTPOS or credit card.

Information required
When requesting a replacement registration label and certificate you will need to provide the following information:

• vehicle registration plate number
• name of the registered operator
• your current photographic driver licence if attending a VicRoads Customer Service Centre. If you do not provide evidence of identity the replacement registration label and certificate will be mailed to the registered operator of the vehicle.

An agent may act on behalf of an individual or a company or incorporated association if they provide an original letter of authority. The agent must also provide their own photo licence or full Evidence of Identity requirements.  

A replacement registration label and certificate may be issued free of charge if:

• the label does not stick, has faded or is damaged on delivery – you must bring the label to a VicRoads Customer Service Centre
• there has been a change of vehicle details (e.g. change of engine etc.)
• the renewal notice has not been received and VicRoads has record of the notice being returned undelivered 
• the windscreen has been replaced – a receipt for the new windscreen must be provided
• the vehicle has been transferred to a new registered operator and the renewal was sent to the previous registered operator