The registered operator of a vehicle must attach the registration label to the vehicle immediately on payment/receipt. It is an offence to use a vehicle or trailer without having a current registration label fitted.

Requesting a replacement label
You can buy a replacement registration label/certificate:

• online 
• by calling VicRoads on 13 11 71 (Mon-Fri 8.30am - 5.00pm, Sat 8.30am - 2.00pm). You can pay by credit card (Visa or Mastercard); OR
• by visiting a VicRoads Customer Service Centre. You can pay by cash, cheque, EFTPOS or credit card.

Information required
When requesting a replacement registration label/certificate you will need to provide the following information:

• vehicle registration plate number
• name and address of the registered operator
• your current photographic driver licence if attending a VicRoads Customer Service Centre. If you do not provide evidence of identity the replacement registration label/certificate will be mailed to the registered operator of the vehicle.

Please note:

# Agent must also provide their own photo licence or full Evidence of Identity requirements.  

A replacement registration label/certificate may be issued free of charge if:

• the label does not stick or has faded – you must bring the label to a VicRoads Customer Service Centre
• there has been a change of vehicle details (eg change of engine etc)
• the renewal notice has not been received and VicRoads has record of the notice being returned
• the windscreen has been replaced – a receipt for the new windscreen must be provided
• the vehicle has been transferred to a new owner and the renewal was sent to the previous owner.