How do I contact the Vehicle Fitness Section?

What do I do if I have a complaint about a roadworthy test?
It is recommended that you follow the complaint process described here.


How do I apply for a Licensed Vehicle Tester licence?
Refer to the Licensed Vehicle Tester (LVT) application checklist and the licence conditions in forms and fees, for a detailed explanation of the requirements.


What happens when the director of the company has resigned and a new one has been appointed?
An Australian Securities and Investments Commission (ASIC) extract showing the new directors should be provided to the Vehicle Fitness section. Your accountant should be able to help with this. The new director will have to complete the administration component of the accreditation training within six months of being appointed. They will also have to complete this form and send it to the police for a national name check.


How do I get approval for a change of address or additional premises for testing vehicles?
Any changed or additional premises must comply with the same requirements as a new licence application. Refer to the licence application information for details. Sites cannot be shared and each site must have the equipment in place and functional.

The vehicle fitness section must be notified in writing (see form) and testing cannot occur at the new site until permission has been granted.

A fee is payable for each site change (see fee list).


How do I add additional staff to my licence?
When you employ suitably qualified staff who have completed the appropriate accreditation training and you want them to test vehicles or sign certificates, then complete the “authorise employee” form and send it to the Vehicle Fitness section along with copies of the qualifications and training certificates. Keep a copy of that information in your own roadworthy filing system.


How do I renew my Licensed Vehicle Tester licence?
VicRoads will mail out a renewal. The Tester is to conduct an audit of the licence operation using the audit checklist. That checklist is then to be retained in the testers own roadworthy filing system and be available to the VicRoads auditors. The renewal form is then completed including signing the declaration and returned to VicRoads with the nominated fee.

If for some reason the renewal does not arrive, it is your responsibility to contact the Vehicle Fitness Section and arrange payment. You must not test vehicles if the licence has expired.


I had an audit and have fixed the problems found. What do I do now?
Complete the CARS clearance form explaining what you have done and send it to the Vehicle Fitness Section. Do not send it to the compliance group. Keep a copy in your own roadworthy filing system.


How do I surrender my licence?
Notify the Vehicle Fitness Section in writing and return any unused books of certificates and any used books that are less than three years old. Any additional books must be retained for a period of seven years. Any books that are disposed of after seven years must be destroyed in accordance with privacy requirements.


What happens if a company holding the licence is sold?
If the company that buys the business has a different ACN then the current licence must be surrendered and the new company will need to apply for a licence.

If the company taking over already has a licence then the current licence must be surrendered and the new company will need to apply for an additional or change of premises.

If the company that sold the business has other premises that are still operating under the control of the original licensed company, then all books and documents should go to that company.

A Licensed Vehicle Tester licence cannot be transferred to a new company.


What happens if I hold the licence and I sell the business?
If that was your only site and you are going out of business then the licence must be surrendered.

If you have sold the business at the licensed site but you are re-opening somewhere else then you may apply for a change of address if the new site is suitable.

A Licensed Vehicle Tester licence cannot be transferred to a new owner.


I want to test other categories of vehicle, what do I do?
There are a number of testing categories and the type of vehicle the business normally deals in will determine the category of licence issued. The vehicle categories are:

LV - Light Vehicles (vehicles up to 4.5 tonne GVM including trailers)
MC - Motorcycles
HV - Heavy Vehicles (vehicles over 4.5 tonne GVM including trailers)
LB – Buses   (must have HV as well)
TX – Taxis   (must have LV & LP as well)

LPG equipped vehicles can only be tested by mechanics who hold LPG accreditation.

First check the licence conditions and the licence application information to ensure that you have suitable premises for the category you want to add and determine any additional equipment needed. If your premises are suitable then you must also have, or employ, staff who have been trained and accredited to inspect that class of vehicle. They must also hold the appropriate drivers licence.

Send a written request to the Vehicle Fitness Section including copies of qualifications and accreditation and include photographs showing the workshop area to be used. The photographs should include any mandatory equipment.

Taxi and Bus inspection requests should be discussed with the Vehicle Fitness section before applying as special conditions apply.