On 1 January 2009, the Accident Towing Services Act 2007 begins.
The Accident Towing Services Act 2007 retains the majority of the tow truck provisions currently contained in the Transport Act 1983, but in a more modern, clearer form.
Whilst the new laws will deregulate normal trade and breakdown towing, accident towing will remain regulated to ensure that people operating in the industry provide the level of service and care needed by crash victims, and to ensure that crash scenes are cleared promptly and professionally to reduce traffic congestion.
A key feature of the new laws is the introduction of an accreditation scheme for accident towing operators, depot managers and drivers that will assist in improved service to road crash victims and other road users.
The objectives of the new laws are to:
- promote the safe, efficient and timely provision of accident towing services and other related services
- ensure that people who are providing accident towing services:
- are of appropriate character;
- are technically competent to provide the services;
- when providing the services, act with integrity and in a manner that is safe, timely, efficient and law abiding, and in particular, that regard is had for vulnerable people.
If you would like to receive email updates (e.g. fact sheets) on the new accident towing laws please email the words ‘Send information’ in the subject line of the email to towing@roads.vic.gov.au
If you have an enquiry about the new accident towing laws, please contact Accident Towing Enquiries between 9.00 am and 4.00 pm Monday to Friday, telephone (03) 9854 2715.
Or you can email enquiries to towing@roads.vic.gov.au
Your email address will be used in accordance with the VicRoads privacy statement