In Victoria there are areas where tow trucks are allocated to accident sites:

• The Controlled Area (Melbourne Metroplitan and the Mornington Peninsula) 
• Geelong Accident Allocation Area 

The Controlled Area encompasses the metropolitan area of Melbourne and the Mornington Peninsula.

Tow trucks in the Controlled Area may attend an accident scene for vehicles with a gross vehicle mass less than four tonnes only after receiving an allocation number. Allocation numbers are given by the Accident Allocation Centre, which is managed under contract to VicRoads. For past allocations, see Tow truck accident allocations.

(larger map of Controlled Area )

Tow trucks licensed to attend accidents in the City of Greater Geelong operate in a self-managed allocation system.

(larger map of City of Greater Geelong).

Tow trucks licensed to operate in other areas of Victoria may attend an accident scene outside the Controlled Area without an allocation.

If you are unable to access these maps, contact VicRoads 13 11 71.