It is the operator’s responsibility to contact the relevant third party to determine if support is required. The following information is intended to provide initial guidance and should be confirmed when contacting the third party.

Third party:Transurban

Except as determined by Transurban, applicants are not required to apply to Transurban for access to CityLink, which includes Western Link, Southern Link, and the Domain and Burnley Tunnels.

Access is managed via the NHVR portal.

Applications are typically processed within 10 business days.


Transurban may charge fees for its support. Transurban does not typically charge an access fee for NHVR permit assessments except where it is determined that an external consultant is required to review the travel request.

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