Road Access Permits Portal and updated Consent and Memorandum of Authorisation (MoA) permit processes

The Department of Transport (DoT) is introducing a new Road Access Permits Portal and updating permit application processes so companies can apply, monitor and receive authorised applications to carry out traffic management activities quicker and more easily.

These improvements are part of the Traffic Management Reform (TMR) program, which will create a consistent and safety-focused approach to traffic management across Victoria.

Road Access Permits Portal (RAPP)

RAPP will be launched in MID-October 2022 to help traffic management companies more easily apply and keep track of their MoA and consent permits applications. It will include an easy-to-read dashboard display so you can track your applications progress.

We are working with MoA and consent permit applicants to start setting up accounts in RAPP in advance of the launch to minimise any disruptions to their businesses and work activities. 

If you are a prequalified traffic management company or will be submitting a consent permit in October, please fill in the portal registration form by COB Friday 7 October so we can set you up in RAPP and make sure you can access it as soon as it is launched. Please note, if you delay registering for an account until after RAPP is launched, there will be a turnaround time of at least 48 hours to create your account before you can submit your permit application.

Fill in the portal registration form

Everyone who has filled out the online portal registration form will receive an email in October closer to the launch date to complete the account registration process. 

Training materials to help traffic management companies learn how to use RAPP will also be released ahead of the launch. 

Centralisation of MoA permit processing

Under the Centralisation of MoA permits initiative, both metropolitan and regional MoA permits are now being processed by one team to create consistent approach to managing applications across Victoria.

Metropolitan and regional MoA permits are being processed by the same team so the application process and information requirements are the same across the state and to create consistency in the advice given to industry. Industry will benefit from streamline processes and enhanced customer service levels.

The new ways of working started on 14 March 2022. This included introducing a standard processing turnaround time of 15 business days, which can be longer if it’s a complex application or needs further information to process it. 

Please note that events and Consent for Working within a Road Reserve (consent) permit applications are not impacted by this initiative and both permit application processes remain the same.

Please find the updated MoA permit application process and key contacts list below.

For more information about the MoA permit application process, please visit the Memorandum of Authorisation permits webpage.

Changes to Memorandum of Authorisation (MoA) permit process

In October 2022, all MoA permit applications will be submitted through RAPP.

Following the launch of the RAPP, a fee for processing MoA applications may be introduced in the future to encourage applicants to only submit MoA permits when they genuinely need access to the road reserve.

Changes to consent permit process

The MoA and consent permit processes are being aligned so both can be to be managed in the RAPP from mid-October 2022. This will make the experience easier and more streamlined for applicants as there will be a consistent process to follow.

For more information

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For more information about the TMR program and how it will support the traffic management industry

If you have any questions or need further information, please contact [email protected]

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