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Ballarat Customer GovHub

101 Armstrong St North
Ballarat Victoria 3350
Hours: 8.30am - 4.30pm Monday to Friday

Contact numbers

  • Phone:13 11 71
Before you visit our Customer Service Centre take a look at our online services to see if you can complete your transaction online.


  • All counter services provided
  • Change of number plates for trailers
  • Clearing of defect notice - only with RWC
  • Hazard perception test (HPT)
  • Work diaries for heavy vehicles
  • Learner permit testing