COVID-19 Update

For all the latest travel advice please visit the Coronavirus Victoria (External link). 

Do I still need to wear a mask when visiting VicRoads for an appointment or licence test?

Yes. Participants in VicRoads Drive Tests, including customers, Licensed Testing Officers, Driving Instructors and Interpreters are still required to wear masks while inside the vehicle. 

In line with requirements for indoor retail, staff, customers and other visitors to our Customer Service Centres and Licence Testing Centres continue to be required to wear masks while inside.

Our Safe Operating Procedures will continue to be in place at all our sites.

What tests can I take online?

With a myVicRoads account, you can now take the Learner Permit Test or Hazard Perception Test Online.

Are Customer Service Centres open?

Yes. Our Customer Service Centres remain open, as they provide an essential service to the community. We strongly encourage our customers not to visit in person unless the matter is urgent and cannot be done online or over the phone. 

What happens if my overseas licence is about to expire?

Overseas licence holders can continue to drive on their overseas licence, provided it is current and they have not already been unsuccessful on a drive test. Customers can visit the Overseas drivers webpage and use the online tool to work out by when they’ll need to convert their overseas licence to a Victorian licence. 

Will hardship and priority testing still be available?

Yes. Throughout Victoria, customers will still be able to apply for a priority test under our hardship and special circumstances policy.

Hardship and special circumstance appointments

Throughout Victoria, customers may apply for a priority test under our hardship and special circumstances policy. 

VicRoads Customer Service Centres continue to offer appointments for customers driving with an interstate or overseas licence to convert to a Victorian licence. If you need to undertake a Drive Test or a computer-based test in order to convert your licence, check our hardship and special circumstances policy to see if you’re eligible to apply for a priority test.  

We will continue to protect the health and wellbeing of all customers and staff, with our strict hygiene and safety protocols currently in place for both Drive Test vehicles and at all our Customer Service Centres across Victoria. 

Recording customer details and checking in via QR code is mandatory when attending any of our sites. 

A range of safety measures outlined by the Chief Health Officer are in place to ensure drive testing commences safely. This includes appropriate cleaning of vehicles used in tests, increased hand hygiene protocols for all occupants in the vehicle and the use of appropriate personal protection equipment as stipulated by VicRoads for all vehicle occupants as requested. 

All participants must wear a fitted face mask for the duration of the test. If a participant is unable to wear a face mask, the test cannot proceed.

Everyone is reminded to practice good hand hygiene before and after your test.

No one should be participating in a Drive Test if they are unwell.

Medical Review driving tests

From 1 November, Medical Review tests have resumed in metropolitan Melbourne and regional Victoria. Customers with suspended appointments are being contacted directly and will be prioritised.

If you have previously been issued with a conditional licence with restrictions, these conditions are only temporary and will remain until you undertake and pass your driving test. 

What is a conditional driver licence?

This is when specific conditions or restrictions are added to your driver licence. This means, for your safety and the safety of other road users, you will need to make sure you follow these licence conditions. You can only legally drive if you comply with the conditions. 

Examples of conditional licence restrictions include: 

• a driving radius from home (eg, can only drive 10km radius from home)
• no freeway driving
• no night driving. 

What is undue hardship?

Does holding a conditional driver licence cause you or your immediate family to endure undue hardship? If so, you may be eligible to apply to VicRoads Medical Review to undertake a driving test, or submit a request to make minor changes to your conditional driver licence (eg, from ‘can only drive 10km radius from home’ to ‘can only drive 15km radius from home’), until such time as a driving test can be completed and passed. 

You may be considered to experience undue hardship if any of the following apply: 

1. You are the main or sole provider for the family and having an unconditional driver licence or a change to your current conditional driver licence (e.g. make a change from 'can only drive 10km radius from home' to 'can only drive 15km radius from home') would support your ability to maintain employment and/or financial requirements and commitments; or you’re a new job-seeker, and this would assist in your ability to enter employment.
2. You require an unconditional driver licence or a change to your current conditional driver licence to take your spouse or children or sibling/s to and from work, education or to access essential services (e.g. medical appointments or shopping for food) – if necessary.
3. You require an unconditional driver licence or a change to your current conditional driver licence because taking public transport or a taxi would pose a significant risk to you due to a medical condition which makes you more vulnerable to contracting coronavirus (COVID-19) (eg, respiratory conditions, asthma, cardiovascular).
4. You, or your dependant(s), are affected family member(s) in a family violence situation and having an unconditional driver licence or a change to your current conditional driver licence would assist you to seek appropriate refuge and support.
5. Priority licence testing may be available for persons working in essential services that support the coronavirus (COVID-19) response (eg, working in health or food supply chains). These requests will also be considered on a case by case basis.

How do I apply?

To submit a request for approval: 

• download and complete the Coronavirus (COVID-19) application to undertake VicRoads Medical Review drive test [PDF 78 Kb]
• send your completed form and any additional supporting documentation to VicRoads Medical Review by:

Email: 

Fax:

Mail: 

Occupational Therapy Driving Assessments

From 1 November, occupational therapy driving assessments have resumed in metropolitan Melbourne and regional Victoria. If are you required to undertake an occupational therapy driving assessment as part of your medical review, you will receive a letter advising you of this.  We will also provide you with a list of occupational therapists to choose form. To see a list of occupational therapists conducting driving assessments in Victoria, refer to the occupational therapists conducting driving assessors in Victoria [PDF 136 Kb]

If you have previously been issued with a 'conditional licence' with restrictions, these conditions are only temporary and will remain until you undertake and pass your occupational therapy driving assessment.

What is a conditional driver licence?

Examples of conditional licence restrictions include: 

• a driving radius from home (eg, can only drive 10km radius from home)
• no freeway driving
• no night driving.

Short-term registration

Right now, short-term registration gives everyone the option to pay their vehicle registration at three or six-month registration periods, providing more flexibility while helping to relieve financial pressure.

Login to your myVicRoads account to update your registration.

Seasonal registration for heavy vehicles

Seasonal registration means you can nominate parts of the year your heavy vehicle is in use and only pay for the months it's being used. All heavy vehicles (vehicles with a GVM over 4.5 tonnes) can use seasonal registration.

Seasonal periods

The registration cycle is a 12-month period which begins on the date of the application to register a vehicle and ends at midnight on the same date the following year.

The minimum duration you can nominate is three months and the maximum is nine months. 

You can only register your vehicle for one or two seasonal periods within a single registration cycle, as long as the combined total doesn’t exceed nine months. For example, you might nominate the first seasonal period for four months and the second seasonal period for five months. 

Who can apply?

Vehicles with a gross vehicle mass (GVM) of greater than 4.5 tonnes are eligible to apply. This may include tour bus operators, heavy trailers, tow trucks etc.

Learn more about heavy vehicles and heavy vehicle licence categories

How do I apply? 

To apply for seasonal registration, you'll need to: 

• Complete the Seasonal registration form [PDF 339 Kb]
• Make an appointment at a VicRoads Customer Service Centre or
• Call 13 11 71

Visit Seasonal registration for heavy vehicles for more information.