COVID-19 Update

 

The fastest way to get an appointment is to book online

Booking a licensing appointment online means you have access to the earliest time available.

Please don’t call our contact centre to make or change your licensing appointment as the online booking platform has the latest appointment availability.

Book your appointment online to avoid delays.

Vaccination requirements for Drive Tests

You must be fully vaccinated for COVID-19 (have received two doses of an approved vaccine) or you must provide your own negative COVID-19 Rapid Antigen Test result from a sample taken on the day of your driver or rider licence test (a photo of your negative test next to your existing licence on a mobile phone is sufficient).

The Victorian Government advises that getting vaccinated protects you against COVID-19, helps prevent you from getting seriously ill and reduces the spread of COVID-19 to others. In addition to following public health advice, VicRoads must also comply with our own COVIDSafe Plan and employment and occupational health and safety laws. Our vaccination requirements for drive test are designed to help keep workers, customers and other site visitors safe from COVID-19.

Proof of vaccination status

Customers, patron and visitors aged 18 and over must show proof of COVID-19 vaccination or a medical exemption. See acceptable proof of COVID-19 vaccination [PDF 1.3 kb].

Our Customer Service Centres

Before you visit, please check for any temporary closures and changes to VicRoads operations and opening hours due to COVID-19. Some of our Customer Service Centres are delivering services via appointment only. Please refer to the list below to see which appointment types are available.

Don’t forget - if you can complete your transaction online we encourage you to do so to limit movement between our sites and to continue to protect the health and wellbeing of all our customers and staff. Please do not visit us if you’re unwell.

What can I do online?

Open a myVicRoads account

The quickest and easiest way to view your vehicle information, update your registration period, change your personal details and manage registration payments and reminders is through a myVicRoads account. Here’s how you can set one up:

For access to other services online, please see below.

Transaction type Link
Vehicles & Registration
Drivers & Licensing
Other

Before you visit, please check for any temporary closures and changes to VicRoads operations and opening hours due to COVID-19.

Appointment only services

Some of our Customer Service Centres are delivering services via appointment only. Please refer to the list below for more information on appointment only services. All other services are a walk-in service or may be completed online.

  • Drive Tests
  • Computer Licence Testing
  • Licence Verifications (standalone appointment)
  • Registration Inspections (unregistered)
  • Interstate Licence and/or Registration Changeovers
  • Other Misc Reg (Non-Inspections)
    • Boat 
    • Machinery Packs
    • Trailer Packs (less then 750GVM)

Book an appointment  

Many VicRoads transactions can be completed online including registration and licence renewals. We encourage you to do your business with us online wherever possible. See the full list of what you can do onlinePlease do not attend one of our Customer Service Centres if you are unwell. Stay home and get tested. 

Do I need to be vaccinated to sit a Drive Test? 

Yes. You must be fully vaccinated for COVID-19 (have received 2 doses of an approved vaccine) or you must provide your own negative COVID-19 Rapid Antigen Test result from a sample taken on the day of your driver or rider licence test (a photo of your negative test next to your existing licence on a mobile phone is sufficient). 

Do I still need to wear a mask when participating in a Drive Test?

Yes. Unless a lawful exemption applies, Drive Test participants must wear a fitted face mask for the duration of the test.

If a Drive Test applicant is unable to wear a face mask, the test can still proceed, however all other participants including VicRoads staff and Licence Testing Officers, driver trainers / driving instructors and interpreters – must wear a mask (no exemptions).

What tests can I take online?

With a myVicRoads account, you can now take the Learner Permit Test or Hazard Perception Test Online. From 15 August 2022, your first attempt to take the Learner Permit Test Online or Hazard Perception Test Online is free under the Motorist Package and Safe Driver Program.

What happens if my overseas licence is about to expire?

Overseas licence holders can continue to drive on their overseas licence, provided it is current and they have not already been unsuccessful on a drive test. Customers can visit the Overseas drivers webpage and use the online tool to work out by when they’ll need to convert their overseas licence to a Victorian licence. 

We will continue to protect the health and wellbeing of all customers and staff, with our strict hygiene and safety protocols currently in place for both Drive Test vehicles and at all our Customer Service Centres across Victoria. 
 
A range of safety measures are in place to ensure drive testing commences safely. This includes appropriate cleaning of vehicles used in tests, increased hand hygiene protocols for all occupants in the vehicle and the use of appropriate personal protection equipment as stipulated by VicRoads for all vehicle occupants as requested. 

Unless a lawful exemption applies, Drive Test participants must wear a fitted face mask for the duration of the test. If a Drive Test applicant is unable to wear a face mask, the test can still proceed, however all other participants including VicRoads staff and Licence Testing Officers, driver trainers / driving instructors and interpreters – must wear a mask (no exemptions).

Everyone is reminded to practice good hand hygiene before and after your test.

No one should be participating in a Drive Test if they are unwell.

Medical Review driving tests

If you need to take a Medical Review driving test, you can visit  Stage 2 - Providing reports and testing for detailed information about the Medical Review driving test.  To make an appointment for your driving test, you can refer to the letter sent to you by our Medical Review team.

If you have lost your letter, please contact us on (03) 8391 3226 for assistance. 

If you have previously been issued with a conditional licence with restrictions, these conditions are only temporary and will remain until you undertake and pass your Medical Review driving test. 

Do I need to be vaccinated to sit a Drive Test?

No. Due to the mandatory requirements of the Medical Review driving test, you are not required to provide your vaccination status.  However, we will ask you some questions about your health before we start, to make sure you are well enough to take the test, and to ensure your safety and the safety of our staff.  

Do I still need to wear a mask when participating in a Drive Test?

Yes. Unless a lawful exemption applies, Medical Review Drive Test participants must wear a fitted face mask for the duration of the test.

If a Medical Review Drive Test participant is unable to wear a face mask, the test can still proceed, however all other participants including VicRoads staff and Licence Testing Officers, driver trainers / driving instructors and interpreters – must wear a mask (no exemptions).

Are there any other safety procedures when participating in a Medical Review Drive Test?

We will continue to protect the health and wellbeing of all customers and staff, with our strict hygiene and safety protocols currently in place for Drive Test vehicles.  A range of safety measures are in place to ensure drive testing operates safely. This includes appropriate cleaning of vehicles used in tests, increased hand hygiene protocols for all occupants in the vehicle and the use of appropriate personal protection equipment as stipulated by VicRoads for all vehicle occupants as requested. 

Everyone is reminded to practice good hand hygiene before and after your test.

No one should be participating in a Drive Test if they are unwell.

Occupational Therapy Driving Assessments

If you need to take a driving assessment with an occupational therapist, you can visit  Stage 2 - Providing reports and testing for detailed information about the driving assessment, and a list of occupational therapists that provide this service in Victoria. 

If you have previously been issued with a conditional licence with restrictions, these conditions are only temporary and will remain until you undertake and pass your occupational therapy driving assessment. 

 

Short-term registration

Right now, short-term registration gives everyone the option to pay their vehicle registration at three or six-month registration periods, providing more flexibility while helping to relieve financial pressure.

Login to your myVicRoads account to update your registration.

Seasonal registration for heavy vehicles

Seasonal registration means you can nominate parts of the year your heavy vehicle is in use and only pay for the months it's being used. All heavy vehicles (vehicles with a GVM over 4.5 tonnes) can use seasonal registration.

Seasonal periods

The registration cycle is a 12-month period which begins on the date of the application to register a vehicle and ends at midnight on the same date the following year.

The minimum duration you can nominate is three months and the maximum is nine months. 

You can only register your vehicle for one or two seasonal periods within a single registration cycle, as long as the combined total doesn’t exceed nine months. For example, you might nominate the first seasonal period for four months and the second seasonal period for five months. 

Who can apply?

Vehicles with a gross vehicle mass (GVM) of greater than 4.5 tonnes are eligible to apply. This may include tour bus operators, heavy trailers, tow trucks etc.

Learn more about heavy vehicles and heavy vehicle licence categories

How do I apply? 

To apply for seasonal registration, you'll need to: 

Visit Seasonal registration for heavy vehicles for more information.

Information for our Accredited Providers and Industry Partners

For more information on COVIDSafe plans and FAQs go to VicRoads Industry Partner Coronavirus (COVID-19) update.

Learn more

Customers impacted by family violence

For customers who have been impacted by family violence, see Assistance for people impacted by family violence.

Important contact information

If you are a customer currently engaged in a Medical Review case, the Alcohol Interlock Program or Behaviour Change Programs and want to know more about how the current situation may be impacting you, please contact:

Medical Review

03 8391 3217
[email protected]

Alcohol Interlock Program

1300 723 790
[email protected]

Behaviour Change Program

1300 723 790
[email protected]

Safe Driving Program

1300 723 790
[email protected]

Translated resources

For COVID-19 translated information for people from culturally and linguistically diverse backgrounds visit Translated resources - coronavirus (COVID-19) (External link) 

More information

For all the latest information and advice, please visit The Department of Health and Human Services (External link).

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