Licence testing and our safe operating procedures


Our safe operating procedures for licence testing

To protect the health and wellbeing of all customers and staff, strict hygiene protocols will be in place in both drive test vehicles and at our Customer Service Centres.

The Chief Health Officer has outlined a range of measures to allow drive testing to commence safely.

Appropriate cleaning of vehicles used in tests, increased hand hygiene protocols for all occupants in the vehicle and the use of appropriate personal protection equipment as stipulated by VicRoads for all vehicle occupants as requested. 

Drive testing

All participants must wear a fitted face mask for the duration of the test. If a participant is unable to wear a face mask, the test cannot proceed.

No one should be participating in a drive test if they are unwell.

We have implemented additional safety measures, including recording customer details for contact tracing at all our Customer Service Centres.

Everyone is reminded to practice good hand hygiene before and after your test to slow the spread of coronavirus (COVID-19).

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