myLearners FAQs

Learning to drive can be exciting. Here are some answers to frequently asked questions to assist you in using the myLearners app.

What is required to use myLearners?

Both learner and supervisor will need a myVicroads account, which you can sign up for here.

How do I invite a supervisor or learner to use myLearners?

You can invite a learner or supervisor from within the app. To invite your first supervisor or learner, open the supervisor or learners tab and press the large green ‘Invite a supervisor’ or ‘Invite a learner’ button.

You will be asked to enter their email address – make sure you add the same email address they’ve used to create their myVicRoads account.  Once you’ve sent an invitation, they'll receive an email, and if they’ve already downloaded the app they'll be able to respond to the invite within the app.

To add additional learner drivers or supervisors, open the supervisors or learners tab, and tap on the plus button in the top right corner, and enter their email to send them an invite.

How can I respond to an invitation in the app?

Open your myLearners app, and your invite will appear in your invitations tab under the ‘Received’ heading. 

You can accept the invitation by tapping on the green tick, or decline by tapping on the red cross. If you accidentally decline the invitation, the person who sent it to you will need to send you another one.

How do I start a drive?

Before you head out on your first drive, you need to be paired up on the app with a supervisor. Send an invite to your supervisor on the supervisor tab, or alternatively a supervisor can invite you.

Once you’ve paired up, you will be able to open the app and tap on ‘Start Drive’. Make sure you put your phone away before you start driving. 
Once you have completed your drive, retrieve your phone and tap ‘Stop Drive’ and input all of the weather and road type details that are relevant to the trip you have just taken.

How can a Supervisor view and approve trips taken with their learner driver?

All drive trips can be viewed and approved via the app or by logging in to your myVicRoads account.  

On the app, tap on the "drives" button at the bottom of the app, and you’ll see a list of all the verified and unverified trips.

To verify trips via myVicRoads, login to your account and click on the myLearners button under ‘Programs’. You will then see a list of all the verified and unverified trips.

Can a drive be amended once submitted?

No.  Once a drive has been submitted to a supervising driver for approval the driving conditions cannot be amended. 

 

 

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