Repairing written-off vehicles

If you are repairing a written-off vehicle, the information contained on this page can be used as a guide.

 

Before repairing a damaged vehicle

Manufacturer’s guidelines

A damaged vehicle must be repaired in accordance with the manufacturer’s repair instructions or if unavailable, best industry practice. For further information, please refer to VicRoads Vehicle standards information sheets.

The repairer is responsible for getting the manufacturer’s guidelines from the vehicle manufacturer or an authorised dealer of the manufacturer prior to repairing the vehicle. Some manufacturers may charge for this material.

In some rare cases, a manufacturer will not issue the guidelines and refer you to an authorised repairer of that vehicle make. In these cases the vehicle should be repaired at an authorised repairer as some manufacturers require specialist equipment and knowledge to conduct the repairs.

Not all damaged vehicles can be repaired easily or economically. The fact that the vehicle is entered on the Written Off Vehicles Register as a repairable write-off is an indication that the cost to repair the vehicle was greater than the market value of the vehicle and too expensive to repair at commercial rates and to guarantee an ongoing warranty.

It is important for a potential buyer of a damaged vehicle to understand the risks associated with buying a damaged vehicle, as the scope of repairs may expand quickly beyond the intended budget to repair the vehicle, and many unknown factors may come to light during the repair or inspection process which may lead to the vehicle costing more to repair.

Risks of not complying with manufacturer guidelines or best industry practice

If you repair a vehicle without the guidelines or to best industry practice, you run the risk of the vehicle being incorrectly repaired and its structural integrity being compromised. This may result in the area of repair being significantly weaker or stronger than originally intended by the manufacturer, leading to the crashworthiness of the vehicle being compromised and potentially catastrophic results if the vehicle is involved in an accident.

In this case you will encounter difficulty and additional costs at the time of a Vehicle Identity Validation (VIV) inspection, and the vehicle may not pass the VIV inspection until the vehicle is correctly repaired and satisfactory evidence of this is provided.

Repairing a damaged vehicle

A crash repair diary is a detailed record explaining what repairs were needed on the vehicle, what repair techniques were referenced and how they were applied during the repair. It also contains progress photographs and other material to provide evidence of the nature, extent and activities of the vehicle repair.

When taking photos, it is best to take a number of photos to ensure you describe the process properly. When dismantling a vehicle, take photos, when components are being fitted or being repaired and refitted, take photos.

Depending on the repair area, and how close the photo is taken, it may be difficult in interpreting what part of the vehicle the photo is showing. In these cases it is best to take a photo from a medium distance, and then a close up. Sometimes it helps when scale is introduced to the photo, so a tape measure can be pictured against the subject area to assist.

When compiling the crash repair diary, each step should be documented with photos and cross referenced with the relevant area from the manufacturer’s guidelines. A recommended outline of the crash repair diary may contain description and photos

  • before repair work
  • during jigging
  • removed panels and pieces
  • replacement panels and pieces
  • method of attachment of replacement panels and pieces.

Keeping a crash repair diary when repairing a vehicle creates visibility of the repair process and you will be less likely to encounter difficulty when presenting the vehicle for a VIV inspection.  If the crash repair diary is done correctly, you may reduce the likelihood of the vehicle being requested to undergo further inspections. For example a ‘Vehicle Damage and Structural Repair Report’ may not be required if the crash repair diary sufficiently documents the process of repair.

Generally, a fire damaged vehicle will be assessed as a Statutory Write-Off. In the case where the fire damage is minor and the vehicle is assessed as a repairable write-off, the fire damaged components must be replaced. It should be understood that the heat in the incident may not be limited to the immediate fire area, and have affected other components in the vehicle, especially high strength light alloy steels in key structural components. Repairing such a vehicle may facilitate replacement of major components that have been heat affected, and may become more costly than estimated.

If using components from a fire damaged vehicle to repair another vehicle, heat affected components from the damaged vehicle cannot be used. Doing so may compromise the structural integrity of the vehicle. Photographic evidence of the donor car (in this case the fire damaged vehicle) should be supplied to verify the extent of damage to the vehicle.

A vehicle that is immersed in fresh, salt and/or brackish water to the extent that the internal cabin water level rises above the level of the inner door sill for any period will be assessed as a statutory write-off. If there is evidence at a VIV inspection indicating that a vehicle has been immersed to this extent, the vehicle will fail the VIV inspection and is not eligible for registration in Victoria. Very limited components from water immersed vehicles may be used to repair other vehicles, given the likelihood of corrosion and lack of future serviceability.

If a vehicle has been water immersed and was assessed as a repairable write-off, as part of the VIV inspection you will be required to obtain a Supplementary Restraint System (SRS) / Electronic Control Unit (ECU) report from an authorised dealer of the manufacturer. This report certifies that the ECU has been checked for contamination and / or replaced and all wiring links have been checked for contamination. The dealer is required to confirm that all integrated circuitry (ABS, Traction Control, Stability Control etc) are not compromised and the air bags and any seat belt pre-tensioners are not contaminated and are still serviceable.

If the ECU or other components are found to be contaminated, the dealer may require a replacement ECU to be fitted before the report is issued. A new or second hand ECU may be used. However, if utilising a second hand ECU the component must not be refurbished from another water damaged vehicle, and donor VIN details are required to be provided to the VIV Inspector.

The SRS report is not a simple SRS diagnostic check. The cost to obtain this report should be noted, as there is a significant labour component for a dealer of the manufacturer to undertake this work. If contamination is identified, this will result in further costs in replacing the affected components.

If there is evidence that a dealer has not performed the correct checks, or is not in the regular business of servicing that vehicle category (for example a truck / commercial dealer cannot issue such a report for a standard passenger vehicle), you may be requested to obtain another report, or obtain further information regarding the service provided.

You may obtain the report prior to the VIV Inspection, provided the Supplementary Support System Report [PDF 122 Kb] form is fully completed and stamped by an authorised dealer of the manufacturer, and is accompanied by a tax invoice.

While the vehicle may function correctly on the day of the VIV inspection and when the SRS report is obtain, it cannot be guaranteed the vehicle will remain serviceable in future. It is the responsibility of the owner/operator to ensure the ongoing roadworthiness of the vehicle.

If a vehicle has been entered on the WOVR due to water immersion, the following table illustrates whether its components can be used to repair another vehicle.

Parts (all vehicle types) Salt Water Fresh Water
Guards Depends on condition Depends on condition
Bonnet Depends on condition Depends on condition
Doors No Depends on condition
Skirt rail sections No No
Front sections No No
Rear sections No No
Roof cut sections (including centre pillar) No No
Engine cross member No Depends on condition
Lower control arms Depends on condition Depends on condition
Seat belts No No
Airbags No No
Airbag modules No No
Seat belt pre-tensioners No No
Steering column No No
Suspension Depends on condition Depends on condition
Interior/trims Fabric and plastic only Fabric and plastic only
Seat frames / metal components No No
Wiring loom No No
Instrument clusters and dash controls No No
Computer and SRS sensors No No

On occasion, a vehicle may be entered on the WOVR as a repairable write-off and bear only cosmetic damage which does not compromise the vehicle’s crashworthiness or vehicle safety systems.

The Road Safety (Vehicles) Regulations 2009 requires that the damage which caused the vehicle to be entered on the WOVR as a repairable write-off, must be repaired, restored or replaced. Accordingly, cosmetically damage vehicles (for example a motorcycle with scratched fairings or a vehicle with paint damage) must be repaired, restored or replaced in order to pass the VIV inspection.

This requirement is consistent with the objectives of the Written-Off Vehicles Register.

VicRoads guidelines for a fuel contaminated vehicle require at a minimum, its components to be replaced with the following.

  • Replacement catalytic converter(s) with original receipt.
  • New original vehicle manufacturer oxygen sensor(s) with original receipt. A second hand or after market oxygen sensor cannot be used.
  • New original vehicle manufacturer carbon / charcoal canister. A second hand or after market carbon / charcoal canister cannot be used.
  • An original itemised receipt from an authorised dealer of the vehicle manufacturer confirming an engine diagnostic check (to confirm that the engine management systems are still functioning) has been completed and no error codes or problems are identified.

The outcome of the engine diagnostic check may necessitate replacement of the fuel injector, fuel pump, fuel filter/s, fuel tank, fuel lines (or the fuel system in its entirety).

The catalytic converter may be replaced / repaired in the following ways:

  • with original equipment (OE) manufacturer parts, or
  • with aftermarket parts provided there is a certification by the manufacturer or supplier that the parts perform to a standard equivalent to a OE part, or
  • with second-hand parts, provided a test certificate is provided to show that the vehicle has successfully passed one of the following emission tests.  Details of donor VIN’s will be required for vehicles repaired with second-hand parts.  The second-hand parts must also not be from a vehicle recorded as fuel contaminated on the WOVR.

In respect of testing catalytic converters, the EPA Victoria has advised that there are two alternatives for testing second-hand components to confirm that the catalytic converters are functioning.

  1. Use of pyrometer (infra-red thermal measurement equipment): Measure the temperature prior to the catalyst, on the catalyst and after the catalyst.  A functioning catalytic converter will have a distinctly higher temperature on and after the converter than before.  Care must be taken to ensure the thermal measurement is taken on the skin of the pipe or converter, not on the heat shields.
  2. Use of a carbon monoxide (CO/hydrocarbon (HC)) garage type gas analyser.  Measure the levels of CO and HC at idle.  Bring the engine speed to a high idle (eg 2500 rev/min).  After a short period, the levels of CO and HC should decrease.

These tests are available from EPA Victoria approved vehicle emissions testers. In both cases, the vehicle should be at normal operating temperature.

Test certificates can only be provided by an EPA approved vehicle emissions systems tester.

Please visit the Vehicles damage by hail storms page for more information.

 
Damage Proposed repair technique Registration requirements
  • Body damaged
  • Chassis not damaged 
A vehicle with body damage but no chassis damage.

Damaged body replaced with a second hand body. 

A vehicle with damaged body replaced with a secondhand body.
  • Repair diary 
  • VASS Approval Certificate
  • Vehicle Identity Validation certificate
  • Certificate of Roadworthiness
  • Body not damaged
  • Chassis damaged

A vehicle with chassis damage in middle section of chassis but no body damage.

Chassis repaired (in accordance with manufacturer's guidelines)
A vehicle with the chassis repaired in accordance with manufacturer’s guidelines.
  • Repair diary
  • Vehicle Identity Validation certificate
  • Certificate of Roadworthiness
  • Body not damaged
  • Chassis damaged

A vehicle with chassis damage in rear section of chassis but no body damage.

Chassis replaced with a new or second hand chassis. 
(Note that a chassis entered on the WOVR as Statutory Write-Off cannot be used.)
A vehicle with the chassis replaced with a new or secondhand chassis.
  • Repair diary
  • VASS Approval Certificate
  • Vehicle Identity Validation certificate (if replacement chassis is a repairable write-off)
  • Certificate of Roadworthiness
  • Body damaged
  • Chassis not  damaged

A vehicle with body damage in multiple places but no chassis damage.

Different style of body fitted to vehicle. 
A vehicle with a different style of body fitted to vehicle.
  • Repair diary
  • VASS Approval Certificate
  • Vehicle Identity Validation certificate
  • Certificate of Roadworthiness
  • Traceable origin of replacement body required
  • Body damaged
  • Chassis damaged

A vehicle with both chassis and body damage.

Vehicle repaired (in accordance with manufacturer's guidelines) Note: VIN must not be removed during repair process.
A vehicle repaired in accordance with manufacturer’s guidelines.

  • Repair diary
  • Vehicle Identity Validation certificate
  • Certificate of Roadworthiness

When engaging a repairer to repair a vehicle or when parts are purchased for a vehicle, it is expected that a valid tax invoice, as prescribed by the Australian Tax Office, is issued for the parts and / or labour to repair the vehicle. You are required to retain and present all tax invoices at the time of VIV inspection to verify the legitimacy of the repair.

When second hand components (including second hand imported parts) are used to repair the vehicle, the tax invoice will need to provide the vehicle identification number (VIN) of the vehicle(s) from which the parts were sourced. If no donor VIN details are provided, you will encounter difficulty during the inspection process.

Adequate documentation in relation to the origin/source of vehicle components is required to ensure:

  • the replacement part is suitable for the particular make/model of vehicle
  • that the part has not come from a water immersed or fire damaged vehicle, or a vehicle that has been damaged in the area where the part has come from.

If you bought the vehicle in a repaired condition, be aware that you are still required to obtain the required documents and tax invoices from the previous owner where possible, and provide a statutory declaration to this effect.

If appropriate documentation cannot be provided or is considered suspect, the vehicle may fail the inspection.

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