Written-off vehicles FAQs

Below is a list of frequently asked questions about written-off vehicles, the Written-Off Vehicles Register and the Vehicle Identity Validation (VIV) process.

Sections 16A to 16F of the Road Safety Act 1986, and Chapter 2, Part 2.9 of the Road Safety (Vehicles) Interim Regulations 2020 refer to the WOVR and VIV.

If a vehicle’s recorded on the Victorian or an interstate WOVR, the seller’s required to give you written advice of this when you buy the vehicle. This is in accordance with the Road Safety (Vehicles) Interim Regulations 2020.

As the buyer, you should have done a Personal Properties Securities Register (PPSR) (External link) check before buying the vehicle to check whether or not it was written-off. 

If you didn’t do a PPSR check and the seller didn’t say it was written-off, get in touch with Consumer Affairs Victoria (External link) or get independent legal advice to find out what you should do. 

No. 

If your insurance company’s determined that the vehicle’s a write-off, it can’t be removed from the WOVR. They’re legally required to report any written-off vehicles.

8.30am sharp. If you’re late, you might lose your deposit and need to re-book for another day. 

If you can’t get the vehicle there at 8.30am, get in touch with your VIV Inspection Centre to discuss alternative arrangements. 

VIV inspections take all day, and you can’t be present during the inspection, so be prepared to leave the vehicle for the whole day. Sometimes, the inspection can take more than a day.

Yes. It’s up to them what the charge (if anything) will be.

If you’ve lost the original receipts, ask for a duplicate copy from the business where you bought the parts or obtained repairs. 

If you can’t get duplicate receipts, the vehicle may fail the VIV inspection, and you may need to re-repair the vehicle with new parts.

Note that a statutory declaration can’t be used in place of a receipt. 

Please note that all vehicles presenting for VIV inspection must be fully repaired and presented with all required documentation ready to be passed on the first inspection.

Re-inspections are only offered to cover minor matters, such as missing invoices. 

A re-inspection will not be offered for a vehicle which requires major repair rework (e.g. no repairs have been conducted) or a vehicle that is missing critical repair information such as manufacturer's repair instructions, repair diaries or photos.

Where a re-inspection is permitted, only one re-inspection is allowed per new booking.

If the vehicle fails an inspection because it hasn’t been repaired properly or your paperwork isn’t adequate, you need to complete any actions that the VIV inspector advises. This might include:
  • re-repairing or replacing components that’ve been poorly repaired 
  • getting an independent assessment of repairs 
  • getting a measurement report or Supplementary Restraint System report [PDF 122 Kb]
  • getting photographic evidence of a donor vehicle that was used for parts. 

You have 20 business days to complete these actions and book a re-inspection. This 20 day period cannot be extended. 

If the vehicle then fails the VIV re-inspection, you will need to book a whole new inspection.  

If the vehicle fails for identity reasons, the vehicle will be referred to Victoria Police.

No. 

The vehicle needs to be in roadworthy and ready-to-register condition at your VIV inspection, but you don’t need a roadworthy certificate

Contact the Licensed Vehicle Tester who issued your roadworthy to discuss your concerns.

 If they can’t (or won’t!) help you, call VicRoads Vehicle Fitness on 1300 360 745. 

The price of the VIV inspection is established by the ‘trade’ as a reasonable cost for the inspection. 

Keep in mind that performing a VIV inspection requires a high level of specialised knowledge and is time and labour intensive. 

VicRoads doesn’t make a profit from VIV inspections. 

The VIV Inspection Centre still incurs a cost for providing the service of a re-inspection, so a fee’s required.

Get in touch with your insurance company to find out what costs (if any) are covered.

If you have a vehicle that’s recorded on the WOVR as written-off, you must tell the buyer. This is in accordance with the Road Safety (Vehicles) Interim Regulations 2020.

Vehicles can be added to the WOVR if an insurance company thinks the cost to repair the vehicle would be more than the value of the vehicle. 

There doesn’t necessarily need to be structural damage. 

It’s easiest if you can sort it out with your VIV inspector; try to come to an agreement by raising your concerns and discussing it with them calmly. 

If you can’t come to an agreement with the inspector, email [email protected] to explain what’s happened and why you don’t agree with the outcome. 

Sometimes investigating a VIV concern or complaint can take time, and we appreciate your patience and co-operation. 

If you have a general question or feedback about the VIV process, call us on 13 11 71.

When you booked your appointment, you were sent a confirmation that includes all the requirements for the inspection. 

If something was missing, or the inspector thought that your paperwork was inadequate, it’s your responsibility to provide further evidence. 

The VIV inspector’s job is to make sure your vehicle has been repaired properly, and is safe – not to keep a catalogue of every single vehicle’s specifications. 

It’s important for you to bring manufacturer’s specifications and repair instructions so that you can prove that you used them and the inspector can compare them to the repairs that were done to your vehicle. 

The inspector can ask you for an independent report if they have concerns about the repairs that aren’t addressed in your original report. 

This is so that they can be sure that the vehicle’s repaired properly, for the safety of you and everyone on the road. 

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