Road Access Permits Portal

The Department of Transport and Planning (DTP) is making it easier for the traffic management and construction industries to work with us by introducing the Road Access Permits Portal (RAPP).

From 17 October 2022, Memorandum of Authorisation (MoA) and Consent for Working Within the Road Reserve (WWRR) permit applications are to be submitted through RAPP.

Access RAPP

RAPP replaces the current manual application processes and has been designed to make applying for MoA and WWRR permits simpler and more streamlined. It includes a personalised dashboard so you can see the applications you have submitted and the status, manage your account details and make secure payments.

However, the application process for the following permits has not changed. Please continue to submit applications through to the appropriate email addresses as indicated below:

  • Permits for the following Big Build projects- West Gate Tunnel, Metro Tunnel, NELP and, Melbourne Airport Rail, please email [email protected]
  • Utility/PTV notifications – please email the details to [email protected]
  • Special Events MoA Permits – go here to see who you need to contact
  • MRPV (Major Roads Project Victoria) MoA permits – email [email protected]
  • Land Access Activity Notices – please submit via the relevant regional email address
  • Traffic management companies carrying out works on a council road that doesn’t need DTP MoA authorisation but requires TRIMS or use of certain traffic control devices or signs – please email [email protected]
  • Extensions/Changes to MoA permits previously authorised with an RWE number and is still valid - please email [email protected]

The following project specific WWRR related applications should be sent to:

What’s new?

We have made some changes to the Works within Road Reserve (WWRR) and Memorandum of Authorisation (MoA) permit application forms and processes.

Change 1: the WWRR permit application form was updated on 26 August and now includes additional work activities fields and extra document requirements. We’ve created a factsheet to outline the different document requirements and updated the WWRR permit training materials.

Change 2: from 4 September, MoA permit applications and extension requests for Level Crossing Removal Project (LXRP) and Suburban Rail Loop Authority (SRLA) works can start to be submitted through rather than the current email process.

There is a two-week transition period to give applicants time to update processes and learn how to use RAPP. From 18 September, any applications or extension requests sent using the email process will no longer be accepted and will need to be resubmitted in RAPP.

Reminder: The new MoA permit extension request feature was added to RAPP in July. MoA permit extension requests must be submitted via RAPP and step-by-step training is available on our website under ‘how to apply, change or extend an MoA permit’. Please note, the extension process stays the same for MoA permit applications submitted outside of RAPP, including Big Build, Events or MRPV permits. 

 How do I use RAPP?

We’ve created the following materials help you use RAPP:  

  • Training materials - including how to submit an MoA and consent permit application
  • FAQs - including trouble shooting 

How do I register for an account?

Need an account? Please complete the registration form [PDF 285 Kb] and follow the instructions to create an account.

Please note only accredited traffic management companies can apply for an MoA permit to work on a DoT declared road. Access to RAPP is organised as part of the Accreditation process and an individual in each organisation has the ability to create accounts for staff members. Please contact the area within your organisation who manages Accreditation to set up your account or visit the Accreditation program webpage to find out more about how to apply for Accreditation. If you are unsure if your traffic management company has an RAPP account, please email [email protected].

Find out more

If you need more help or have any further questions, please email the support team on [email protected].

RAPP is part of the Traffic Management Reform (TMR) program, for more information please visit or email [email protected].