Agreements and legislation

This page contains agreements and legislation associated with CityLink and Eastlink.


Important notice

Whilst VicRoads endeavours to keep this page current, VicRoads does not warrant, guarantee or make any representations regarding the currency, accuracy, correctness, reliability, usability, or any other aspect, of the documents provided below.

The Melbourne CityLink Concession Deed (the principal contract between the State and Transurban) was initially published as Schedule 1 to the Melbourne City Link Act 1995 (the Act). However amendments to the Act made in 2000, provided that the Concession Deed may be published as a separate document. 

There have been a number of amendments to the Concession Deed since it was originally signed in 1995. 

Concession Deed

The Concession Deed (the principal contract between the State and Transurban) was initially published as Schedule 1 to the Melbourne City Link Act 1995 (the Act). However amendments to the Act made in 2000, provided that the Concession Deed may be published as a separate document.

There have been a number of amendments to the Concession Deed since it was originally signed in 1995.

All exhibits to the Concession Deed and amending agreements are available for public inspection at the State Library of Victoria.

For the latest consolidated version of the Concession Deeds go to Victorian Legislation and Parliamentary Documents (External link) and follow these instructions.

  1. Click on “Victoria Law Today”
  2. Click "Acts" and then click on letter "M"
  3. Scroll down and click on "Melbourne CityLink Act 1995"
  4. Scroll to bottom of page and click on "show version history"
  5. Find the latest version
  6. Open PDF attachment "authorised.pdf" (732kb)

This attachment contains the following:
*The Melbourne CityLink Agreement (know as the Concession Deed)
*The Integration and Facilitation Agreement, and
*The Exhibition Street Extension Project (total 958 pages)

Exhibits to the Concession Deed

M1 Corridor Redevelopment Deed

The M1 Corridor Redevelopment Deed formed Annexure C to the Melbourne City Link Twenty Second Amending Deed which was entered into by the parties to the Deed on 22 August, 2006.

On general terms, the Redevelopment Deed set out the agreement between the parties for the M1Corridor Redevelopment (now known as the WestGate-CityLink-Monash Upgrade Project).

This consolidated version was prepared by Clayton Utz, incorporating amendments up to and including the M1 Corridor Redevelopment Deed As Amended By The Third Amending Deed dated 24 May 2010.

M1 Corridor Redevelopment Deed As Amended By The Third Amending Deed [PDF 386 Kb]

Note that the maps that form Annexures D and G are not included because of their size.


Invoices

Under amendments to the Act that came into operation on 1 July 2005, the operator may send motorists who have driven on the Link Road without registering to pay the toll a request for payment of the tolls incurred. The request may include an administrative fee ($12.00) to cover the cost of issuing the invoice.

If the invoice is not paid, a second invoice may be sent but this time the administrative fee will increase to $21.50. If the second invoice is not paid, the operator may request the enforcement agency to send an infringement notice to the owner. In recognition that inadvertent first offenders now have the opportunity to pay the toll without a penalty, the concessional first infringement penalty of $40.00 has been withdrawn and the penalty for all tolling offences is now $100.00.

Under amendments to the Concession Deed (Twentieth Amending Deed) endorsed on 28 July 2005, the Company agreed not to request an infringement notice unless it has sent an invoice to the owner and the invoice has not been paid.

Amendments to the privacy provisions applicable to VicRoads under the Road Safety Act were also made to allow the disclosure of information from the VicRoads motor registration database and NEVDIS to the Company to enable the registered owners of vehicles using the Link without registering to pay the toll to be identified.

These new arrangements have significantly reduce the number of infringement notices sent out and hence the revenue received by the State from fines.

Maps

Some Exhibits that contain maps are not available online. These are listed below.

  • Exhibit A - Traffic Management Measures (4 maps)
  • Exhibit O - Planning Scheme Amendments (14 maps)
  • Exhibit R - Plan of South Eastern Arterial (6 maps)
  • Exhibit S - Plan of Southern Link (5 maps)
  • Exhibit T - Tullamarine Freeway Upgrade (8 maps)
  • Exhibit U - Western Link Section 1 (4 maps)
  • Exhibit V - Western Link Section 2 (3 maps)
  • Exhibit X - Southern Link Freeway and Tunnels - General Agreement (1 map)
  • Exhibit JJ - Interchange Land Maps (2 maps)

Annual reports

Contact Transurban (External link) for the latest Annual Report.

Motorists are required to pay a toll when they drive on EastLink. Failure to pay a toll may result in additional fees being incurred or an infringement notice being issued.

Tag and Non-Tag Accounts for regular users

To get an electronic tag, you will need to open an account on the EastLink website (External link). Your EastLink “Breeze” tag gives access to CityLink and other toll roads around Australia. A CityLink “E-Tag”, available by contacting CityLink, will also provide access to EastLink and other toll roads around Australia. A non-tag account is a pre-paid account and has similar features as the tag account but will incur an image processing fee in addition to the toll for each trip on EastLink or CityLink. A non-tag account generally does not provide access to toll roads outside Victoria.

The terms and conditions applicable to a tolling account with EastLink are available on their website. The terms and conditions applicable to a tolling account with CityLink are available on the CityLink website (External link).

Passes for single trips or non-regular users

To travel through EastLink without a tag, you will need to buy a pass. There are two types of passes, the EastLink trip pass and the Melbourne pass (which is provided by CityLink).

An EastLink trip pass provides access to EastLink for a single trip(External link) on EastLink. A “trip” is a single journey on EastLink in one direction. A return journey on EastLink will require two EastLink trip passes. Each EastLink trip pass will expire if not used within six months. An EastLink trip pass is only valid for travel on EastLink.

A Melbourne Pass from CityLink provides access to CityLink and EastLink for multiple trips over a period of up to 30 days. The cost of each trip on CityLink or EastLink will be charged to your credit card.

Prices, payment arrangements and more details can be found on the EastLink website (External link).

Late Toll Invoices

Under the EastLink Project Act, ConnectEast is entitled to send a “request for payment” to motorists who have driven on EastLink without a valid tolling account or pass. The request may include administrative fees to cover the cost of issuing the invoice. If the Toll Invoice is not paid, an Overdue Invoice may be sent, however this time the administrative fee will increase.

Failure to pay both invoices will result in Civic Compliance Victoria issuing an infringement notice that carries a fine of $144.36 (for the financial year ending 30 June 2014) for each day of unregistered travel on EastLink.

VicRoads is permitted under the Road Safety Act to disclose information from the VicRoads motor registration database to enable ConnectEast to identify the registered owners of vehicles using EastLink without a valid tolling account or pass.

EastLink enquiries

For enquiries, you can phone EastLink on 13 54 65 or visit the EastLink website.

If you have a complaint about EastLink or Breeze, please phone the EastLink customer service line on 1800 118 650.

For enquiries regarding infringement penalty notices issued by Civic Compliance Victoria, you can phone (03) 9200 8111.

Tolling Customer Ombudsman

The Tolling Customer Ombudsman (TCO) provides a free and independent alternative dispute resolution process for customers of AiportlinkM7, CityLink, EastLink, go via, Hills M2, Lane Cove Motorways, Road and Road Express. For more information visit their websites below.

The TCO has the power to make recommendations and decisions regarding a customer's enquiry or complaint that falls within its jurisdiction. The TCO will refer matters outside its jurisdiction to a tolling operator for consideration but will advise the customer on the limitation of its powers.

Further information is available at www.tollingombudsman.com.au.

On 1 May 2003, the State called for expressions of interest for the delivery of a project to design, construct, finance, lease, operate, maintain, repair and handover the EastLink Freeway (originally known as the Mitcham Frankston Freeway).

ConnectEast was awarded the contract to design, build, own and operate EastLink in October 2004 by the Victorian Government.

EastLink opened to the public in June 2008. The road cost $2.5 billion to construct and is part of the Metropolitan Ring Road Project.

EastLink is operated by ConnectEast, which is owned by Horizon Roads. The Horizon Roads investor group is made up of eight international pension and sovereign wealth funds managed by Australian infrastructure fund manager, CP2 Limited. Details of the Horizon Roads investors are available on the EastLink website (External link).

Commencing at Springvale Road, EastLink is predominately a three lane freeway ending at the northern end of the Frankston Freeway. It connects the Eastern, Monash, Frankston and Peninsula Link Freeways.

The construction project included the extension and widening of the Ringwood Bypass and the construction of the Dandenong Bypass, however these roads are not tolled. The Dandenong Bypass is now operated by VicRoads.

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