COVID-19 and appointment bookings

Please read the important information below before making your appointment.

Hardship and special circumstances appointments will continue to be offered for eligible customers who would experience undue hardship as a result of not sitting a licence test.

Overseas licence holders

If you are an overseas licence holder, you can continue to drive on your overseas licence, as long as it is valid. To check how long you have to convert to a Victorian licence, go to Overseas driver licences and permits to learn more.

Please continue to conduct your business with us online or by phone wherever possible, and only attend a Customer Service Centre if your matter is urgent.