Social media policy

Social media allows us to connect with our customers, create conversation, and promote our products and services. We welcome your thoughts and comments and look forward to what you have to say.

Social media guidelines

To ensure all community members feel welcome on our page, we ask that you adhere to our 'social media' guidelines below.

Please note, as moderators of the Facebook page, VicRoads Registration & Licensing reserves the right to remove any material deemed inappropriate and/or that does not comply with these guidelines. Repeated violation of the guidelines will result in removal from our page.

Social media guidelines:

Please do:

  • respect other community members and their opinions
  • report any inappropriate or offensive material directly on this page
  • read relevant material before posting

Please do not post messages or content that contains:

  • anything that could be considered abusive, defamatory, threatening, bullying, harassing, discriminatory, obscene, fraudulent, deceptive or misleading
  • any content or links that are unlawful, or may defame, discriminate, offend, interfere with privacy, or infringe copyright or other intellectual property rights
  • swearing, or abusive, racist, or sexist remarks or obscenities or sexually explicit comments or material; including in languages other than English
  • personal attacks against other users, members of the public or members of VicRoads
  • vigilante or 'call to action' comments
  • advertisements or SPAM, this includes political material
  • personal or confidential information or contact details
  • any content that promotes illegal or violent activity, or other breaches laws

Any breach of these guidelines will result in the removal of the comment by VicRoads Registration & Licensing. However, if material is posted that does not adhere to our social media guidelines before we can remove it, VicRoads Registration & Licensing is not liable for any damages it causes. Content posted by followers does not necessarily reflect VicRoads' views or opinions.

Terms of use

The above is not an exhaustive list and is intended to provide guidance to those who wish to engage and connect using social media. Information on the VicRoads Registration & Licensing Facebook page is subject to change and is for your information only. We will do our best to present accurate information, but we do not warrant that it is accurate. We do not accept any liability or responsibility for damage caused because someone relies on the information on this page.

Any responses to questions/queries are not legal advice. VicRoads Registration & Licensing Facebook users should seek their own legal advice for their particular situation.

These guidelines apply to our channels:

For transparency and disclaimers across any VicRoads social media advertising: [email protected]

Please note this mailbox is not monitored for customer enquiries. 

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