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Before you visit

Before you visit us, please check for any temporary closures and changes to VicRoads operations and opening hours due to COVID-19. We are contacting all impacted customers directly. Customers at some CSCs are experiencing long wait times. Don’t forget—if you can complete your transaction online, we encourage you to do so to limit movement between our sites, and to continue to protect the health and wellbeing of all our customers and staff.

Burwood East CSC has closed as of 15 July 2022. VicRoads has moved its operations to Ringwood Customer Hub and Ringwood Testing and Inspection Centre. Other VicRoads facilities that service the Melbourne eastern suburbs include Dandenong and Heatherton Customer Service Centres.

Appointment-only services

Some of our Customer Service Centres are delivering services via appointment only. See which appointment types are available before you book. 

Please do not visit us if you’re unwell. 

Mooroolbark and Burwood East services moving to Ringwood

Mooroolbark Licence Testing Centre closed in March 2022 and Burwood East Customer Service Centre is closing in mid-2022.

VicRoads services are relocating to the Ringwood Customer Hub, 110 Maroondah Highway and Ringwood Testing and Inspection Centre at 93A Heatherdale Road, Ringwood.

Over-the-counter services will be available at Burwood East Customer Service Centre until its closure in mid-2022.


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