Call us

Need to speak to someone at VicRoads? Find the right number to call.

Due to staff shortages and temporary closures at some of our Customer Service Centres because of COVID-19, we are currently receiving a very high number of calls. We thank you for your patience and will respond to your query as soon as we can.

Registration and licensing

13 11 71 8am-5.30pm Monday-Friday and 8.30am-12.30pm Saturday

+61 3 8391 3216 (international)

1300 728 977 for automated demerit point check

1300 723 790 for the Alcohol Interlock Support Centre

1300 031 292 for customers impacted by domestic violence only

Report a hazard or make a road/traffic enquiry

13 11 70, 24 hours, 7 days a week

Regional Roads Victoria hotline

133 778 8am-6pm Monday-Friday

Number plate sales

In a hurry? Order a custom plate online (External link)

1300 660 417 8.30am-5pm Monday-Friday

Interpreting services

Find out how to use our interpreting services

Victorian Interpreting and Translating Services (VITS)

(03) 9280 0783 8.30am-5pm Monday-Friday

All Graduates

(03) 9605 3050 8.30am-5pm Monday-Friday

Order a VicRoads publication

Visit our online bookshop (External link)

Log into the bookshop for industry partners (External link)

Find a publication online

1300 309 571 8.30am-5pm Monday-Friday

Online account help

Personal myVicRoads account

1300 650 266 8.30am-5pm Monday-Friday

Business myVicRoads account

1300 650 266 8.30am-5pm Monday-Friday

Partner myVicRoads account

1300 555 153 8.30am-5pm Monday-Friday

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