Call us
Need to speak to someone at VicRoads? Find the right number to call.
Due to staff shortages and temporary closures at some of our Customer Service Centres because of COVID-19, we are currently receiving a very high number of calls. We thank you for your patience and will respond to your query as soon as we can.
Registration and licensing
13 11 71 8am-5.30pm Monday-Friday and 8.30am-12.30pm Saturday
+61 3 8391 3216 (international)
1300 728 977 for automated demerit point check
1300 723 790 for the Alcohol Interlock Support Centre
1300 031 292 for customers impacted by domestic violence only
Report a hazard or make a road/traffic enquiry
13 11 70, 24 hours, 7 days a week
Regional Roads Victoria hotline
133 778 8am-6pm Monday-Friday
Number plate sales
In a hurry? Order a custom plate online (External link)
1300 660 417 8.30am-5pm Monday-Friday
Interpreting services
Find out how to use our interpreting services
Victorian Interpreting and Translating Services (VITS)
(03) 9280 0783 8.30am-5pm Monday-Friday
All Graduates
(03) 9605 3050 8.30am-5pm Monday-Friday
Order a VicRoads publication
Visit our online bookshop (External link)
Log into the bookshop for industry partners (External link)
Find a publication online
1300 309 571 8.30am-5pm Monday-Friday
Online account help
Personal myVicRoads account
1300 650 266 8.30am-5pm Monday-Friday
Business myVicRoads account
1300 650 266 8.30am-5pm Monday-Friday
Partner myVicRoads account
1300 555 153 8.30am-5pm Monday-Friday