See Medical conditions for an overview of the review process and links to the Transport Victoria website.
Letting Medical Review know about a medical condition
Yes. If you have, or develop, a long term or permanent medical condition, disability, illness or injury that may affect your ability to drive safely, you are required by law to tell Transport Victoria's Medical Review team as soon as you can.
Yes. You can notify Transport Victoria if you have concerns about another person's medical fitness to drive.
However, you must be able to provide the minimum identity details for the person you are reporting, such as their full name, date of birth and address.
Third party notifications can be made on (03) 8391 3226 through the VicRoads Contact Centre.
Providing medical reports
VicRoads can only explain the information included in the letter you received.
If you require more detailed information, such as why the report was requested, how the Austroads (AFTD) guidelines apply or case specific details, please contact the Transport Victoria Medical Review team at: medicalreview@transport.vic.gov.au
Yes. If you have a copy of your medical report, you can email it directly to:
medicalreview@transport.vic.gov.au
This is especially helpful if your doctor has completed a manual report or if the online submission has not been received.
Medical Review cases are managed solely by Transport Victoria.
If you want to request an escalation or discuss your case status, please email:
medicalreview@transport.vic.gov.au
If a treating doctor or specialist has questions and cannot reach a Medical Case Manager by phone, they can email Transport Victoria's Medical Review team at:
medicalreview@transport.vic.gov.au
You may be eligible for an extension, but extensions are not guaranteed.
You may not be eligible if you do not have a medical appointment booked.
For help with extensions, please contact us on (03) 8391 3226.
The medical review process
If you or your doctor has submitted your medical report online, it has gone directly to Transport Victoria’s Medical Review team.
Medical Review does not send confirmation messages or status updates. No news is normal – they will contact you if they need more information or when a decision has been made.
Most reviews take several weeks, once all required medical reports have been received. Complex cases may take longer.
Medical Review will contact you if they need more information or when a decision has been made.
Medical Review cases are managed solely by Transport Victoria.
If you want to request an escalation or discuss your case status, please email:
medicalreview@transport.vic.gov.au