We're upgrading our systems to serve you better

Some services will be temporarily unavailable from 5-8 June while we modernise and improve our systems. If your licence or registration renewal is due at that time, please pay early or via BPAY. Thanks for your patience.

 

Looking to claim the Victorian Government’s 20% off vehicle registration? Visit the Service Victoria website to check your eligibility and apply.

This website offers an automated service to translate our content into various languages. These translations should be used as a guide only. Some pages need to remain in English to ensure accuracy. For translated licensing and interpreter information, visit our Languages page. 

Using an interpreter or translator

Translator, interpreter and other support services.

Translator and interpreter services

Below are some translator and interpreter services offered through VicRoads. These services are free of charge.

Translated driver licence information

Information on how to get your driver licence is available in 30 languages.

Translating your driver licence, learner permit or documents

If your driver licence or learner permit is not in English, you must have it translated by any NAATI accredited translator or an appropriate consulate in Australia. Fees may apply.

You can use a translated current International Driver Permit if it complies with the UN Convention for international driving permits and:

  • is issued by the country which issued your overseas driver licence
  • it contains the first issue date, licence categories, expiry date, your full name and date of birth.

National Relay Service (NRS)

If you are d/Deaf, hard of hearing or have a speech or communication difficulty, follow these steps to contact us:

  1. Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
  2. Provide the NRS with our phone number: 13 11 71.

You can find more information on the National Relay Service website.

Help with appointments and tests

Help with appointments or forms

If you need help making an appointment or completing a form, you can ask your family or friends or visit a VicRoads Customer Service Centre.

Help with your drive test

To check if you need an interpreter for your drive test, see if you can understand these common instructions:

  • “Turn left at the traffic lights.”
  • “Turn right at the next street.”
  • “Move to the right lane.”
  • “When safe move to the left lane.”

If you can understand these instructions, you don’t need an interpreter and can book your test online.

If you can't understand these instructions, consider if hand signals or repeated instructions would assist you. If you think they would, you don’t need an interpreter and can book your test online.

If you’re not sure, please go to a VicRoads Customer Service Centre to check what you need before booking a drive test appointment.

Before your drive test, we suggest reading the brochure What you need to know about your drive test (PDF) to understand the tasks you’ll be tested on.