Our services are back online

Thanks for your patience while we completed system upgrades.

Most of our online services are now available, and you can complete your transactions as usual. Everything you can do online

This website offers an automated service to translate our content into various languages. These translations should be used as a guide only. Some pages need to remain in English to ensure accuracy. For translated licensing and interpreter information, visit our Languages page. 

How to sign up for a partner account

How to set up your myVicRoads partner account.

Steps to sign up

  1. Go to Sign up for a partner account.
  2. Follow the steps, including adding administrators. We recommend you add 3 administrators.
  3. Accept the terms and conditions then click submit. We can take up to 15 business days to approve your access due to legal and regulatory requirements we must follow.
  4. Give each administrator the verification code you created for them. They’ll need to enter it when they first access the partner account.
  5. Once we approve your account, we’ll send an activation email to each administrator
  6. Once they’ve activated their account, administrators can log in to begin using the functions. For more information on the functions available to an administrator see the Administrator and manage users help.

Watch this video on how to sign up for a partner account.  

New and used vehicle dealer information is also available on the Transport Victoria website.

Business type Documents to upload
New vehicle dealer
  • signed copy of the dealer certification agreement
  • public liability insurance certificate of currency, or similar, showing a minimum insured amount of $10 million, policy dates and VicRoads listed as an interested party
  • copies of valid National Police Checks for the dealer principal and all partner account users. To be valid, the date of issue on your police check must be no older than 3 months when you sign up.
Used vehicle dealer
  • signed copy of the used car trader agreement
  • copies of valid National Police Checks for the dealer principal and all partner account users. To be valid, the date of issue on your police check must be no older than 3 months when you sign up.
Insurer None
Wrecker None

If you don’t get your activation email, ask another administrator with an active account to resend you the email. Go to Administrator and manage users help for more information.

Call myVicRoads support if you need more help with activation emails.  

If you need a new verification code, ask another administrator with an active account to create a new one for you. They can also send you a new activation email. Go to Administrator and manage users help for further information.

Call myVicRoads support if you need more help with verification codes.

You need a Victorian driver licence number or VicRoads customer number to sign up for a myVicRoads partner account. 

To get a VicRoads customer number, visit one of our VicRoads Customer Service Centres and show the required identity documents.