myVicRoads partner account help

Get help to manage your myVicRoads partner account including user access, vehicle transfers, operator verification and document requirements in Victoria.

How to sign up for a partner account

How to set up your myVicRoads partner account.

Two-step verification

About two-step verification and security for a myVicRoads partner account.

User dashboard and functions help

Help with logging into and using your myVicRoads partner account.

Administrator and manage users help

Help with managing and setting up new users.

Partner bulk upload help

File format for uploading vehicles to bulk pay via the partner portal.

Transfers help

Transfers you can process through your myVicRoads partner account.

New registration help

Help with registering new and second-hand vehicles for VicRoads partners.

Verify registered operator help

Steps to verify whether a vehicle is associated with a particular registered operator.

Written-off vehicle help

A guide to written-off vehicle transactions using your myVicRoads partner account.

Client document requirements

Requirements for registering a vehicle into the name of various types of customers.

Manual processes and forms

Help for dealers with registrations and processes you can’t do online.