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Ballarat Customer Hub

101 Armstrong St North
Ballarat Victoria 3350
Hours: 8.30am - 5pm Monday to Friday

Contact numbers

  • Phone:13 11 71


  • All counter services provided
  • Book, change or cancel your licence or leaner permit test
  • Change of address
  • Change of number plates for trailers
  • Change your address (Victorian licence holders only)
  • Check vehicle registration
  • Clearing of defect notice - only with RWC
  • Hazard perception test (HPT)
  • Registration renewals
  • Registration transfer form submission
  • Trailer pack registration form submission
  • Work diaries for heavy vehicles
  • Interstate licence changeovers by appointment only