Replace your licence or learner permit

How to replace your driver licence, marine licence or learner permit if it's lost, stolen or damaged.

We've made important changes to the way you can replace your licence or learner permit

We’re still open for business but realise you may not want to visit a Customer Service Centre to replace their licence or permit, especially when you need a new photo. Which is why we’ve upgraded our system to allow you to order a replacement licence or learner permit online, and pay by VISA or Mastercard*. Your existing photo will be used for your replacement licence or learner permit.

You must record your receipt number as proof of payment until you receive your replacement. If you need to update your details, please refer to further instructions below.

* A card payment fee applies

All Victorians are being asked to stay safe by maintaining good hygiene, keeping your distance from others and if you feel unwell stay home. For more information visit the Department of Health and Human Services website.

Order replacement licence

We’ll give you a receipt number that you must carry when driving, until you get your replacement card.

If you’re interstate or overseas, follow the link above to order your replacement licence or learner permit online. The replacement card will be mailed to your recorded address within 10 working days. If your recorded address is an overseas address, please allow two to four weeks for delivery.

Order a replacement by mail

Alternately, if you can’t complete the process online, you can mail a completed Replacement Victorian Licence or Learner Permit form [PDF 237 Kb] together with the replacement fee (cheque only) to:

VicRoads
Licence Correspondence
Locked Bag 7000
Kew VIC 3101

Stolen licence or learner permit

If your licence or permit has been stolen, make sure you’ve contacted your local police station (External link) to report the theft. 

Refer to the Change of licence number due to identified fraud fact sheet [PDF 129 Kb] for information on how to apply for a new licence number.

What do I do if my licence or permit has been compromised?

If your licence or permit has been compromised, you can apply for a replacement licence by calling us on 13 11 71

How long will it take to get my replacement?

Your replacement card will be mailed to the address we have on our records within 10 business days. 

How much does it cost to replace a licence or permit?

Go to driver licence and learner permit fees to see more.

Was this page helpful?

 

Please tell us why (but don't leave your personal details here - message us if you need help or have questions).

Are you looking for...