myLearners

Say goodbye to paper log books!

Latest update 16 November

The Victorian Government announced licence testing has re-opened for new customer bookings across Melbourne from Monday 16 November.  

The easiest way to make an appointment is online, or alternatively you can call us on 13 11 71.

Customers with suspended appointments who have been given priority to rebook their tests are being reminded to contact VicRoads on a dedicated number as soon as possible to book an appointment.

Hardship and special circumstances appointments will continue to be offered for eligible customers who would experience undue hardship as a result of not sitting a licence test.

Customers who had their appointments suspended due to coronavirus (COVID-19) will also have their booking fees refunded and all new appointment fees will be waived until bookings return to normal levels. We will contact all customers who are eligible for an appointment fee refund. Please do not call us for your refund.

Heavy vehicle and motorcycle training and testing re-commenced on Wednesday 28 October. Medical review assessments re-commenced on Monday 2 November.

All licence testing has resumed in regional Victoria.

Additional licence testing centres with new staff have been setup to offer more bookings and ensure these key services can resume safely as part of the roadmap to recovery. COVIDSafe measures remain in place to allow the safe delivery of licensing services. 

Customers visiting any of our Customer Service Centres must wear a face mask, unless an exemption applies. 

Please continue to conduct your business with us online or by phone wherever possible, and only attend a Customer Service Centre if your matter is urgent.

Learn more

We want to keep everyone safe on our roads. So, we’ve created an app to help learner drivers form safe driving behaviours, and prepare them for solo driving.

The app is great for supervisors too, who can help keep learners on track and approve their hours.

You can also visit the myLearners website, where you’ll find top tips for lifelong safe driving behaviours.

Learners

Learning to drive can be exciting, but logging hours in a paper logbook? Not so much. 

With myLearners you’ll be able to:

  • log and track your hours on the app, no matter where you are
  • keep track of your progress as you work towards solo driving
  • use our website to help form lifelong safe driving behaviours.

MyLearners can help you become a safer driver, so you can get on the road safely.

Already using the paper log book? No problem

Learners who have a paper log book can continue to use it, or you can transfer your hours to myLearners the first time you log in to the app, it’s easy!

When you first log in myLearners, you'll be prompted to enter the total number of hours you’ve already completed driving (both day & night), as well as a separate single entry for all the night hours recorded in your paper learner log book.  Make sure you have these numbers ready to go, as you can only enter them once and you can’t edit them if you make a mistake!

Once you’ve transferred your hours over to the app, you can just use myLearners going forward. But make sure not to lose your paper log book, as you’ll still need to bring it in to be verified before your drive test.

Supervisors

Supervising a learner driver can be an exciting and emotional time. But with myLearners, you can partner with your learners to help them to practice and learn, safely.

With myLearners, you’ll be able to:

  • use our website to find ways to teach your learner lifelong safe driving behaviours
  • help keep your learner driver on track
  • easily approve their driving hours.

Supported Devices

The myLearners app is supported on devices running with iOS v11 or later and Android v6 or later.

You may need to run a software update to ensure your device is running on one of the above operating systems to work the app properly. 

Getting started using myLearners - FAQs

We're here for you

Have a question? We’re here to help! Call us on 1300 650 266.

Join the conversation on our Facebook group for:

  • driving tips
  • checklists
  • a safe place to ask questions about learning to drive
  • info on updates to the app.

We’ll be making the MyLearners app better by rolling out new updates often so make sure you keep up to date!

 

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