Cancel your vehicle registration

Cancel your registration if your vehicle is no longer being driven or if you’ve moved interstate. You may be able to get a refund of unused registration fees.

Sold your vehicle with number plates?

If you sold your vehicle with number plates attached, don't cancel the registration. See 'Sell and transfer a registered' vehicle instead.

You can cancel your vehicle at any time. You might need to do this because the vehicle was:

  • written off in an accident
  • stolen
  • sold without number plates attached
  • registered in another state, or:
  • any other reason.

If you cancel your registration, it takes affect:

  • on the date we receive your request, or:
  • on the date of the accident, if the vehicle was written off.

How to cancel your registration online

You can cancel your registration if you;

  • are the registered owner of the vehicle, and:
  • are not keeping your number plates.

If you don’t need a refund, you don’t need to supply any documents.

If you want a refund you need to provide us with a photo or document. See ‘What you need’ below. 

Steps:

  1. Log in to myVicRoads (External link). If you don’t have a login yet, sign up now. 
  2. Choose your vehicle and complete the form.

LOG IN

When you submit your request online:

  • it cannot be reversed
  • your registration is immediately cancelled, and:
  • refunds take up to 10 working days to process

You can cancel your registration online if you;

  • have a myVicRoads Business account, and:
  • are not keeping your number plates.

If you don’t need a refund, you don’t need to supply any documents.

If you want a refund you need to provide us with a photo or document. See ‘What you need’ below.

Steps:

  1. Log in to your myVicRoads Business account (External link). If you don’t have a login yet, express interest now.
  2. Choose your vehicle and complete the form.

LOG IN

When you submit your request online:

  • it cannot be reversed
  • your registration is immediately cancelled, and:
  • refunds take up to 10 working days to process.

What you need 

If you want to request a refund you need to provide:

  • bank account details, and:
  • photos or documents, depending on the reason for cancelling your registration:
Reason for cancelling What you need to provide
Stolen vehicle A copy of the police report
Written-off vehicle A wreckers receipt or insurance report
Registered in another state A receipt from the interstate authority showing they have collected your number plate.
Any other reason

If you don’t want to request a refund of any unused registration fees, we don’t need any photos or documents. 

After cancelling your registration your number plates should be:

More information

If you want to keep your number plates you cannot cancel your registration online. 

If you want to keep your general or standard Victorian number plates call us on 13 11 71. You will need to pay a fee to buy the rights to the plates. 

If you have custom or personalised number plates call us on 13 11 71 to:

  • transfer the plates to another vehicle you own and cancel the registration. Fees apply.
  • transfer the plates to another person and cancel the registration. Find out more.
  • keep the plates without putting them on another vehicle and cancel the registration.
Keeping your number plates

To cancel your registration at a VicRoads Customer Service Centre you will need to bring:

  • evidence of your identity 
  • a registration refund form [PDF 148 Kb] (if you want a refund of any unused registration fees), and: (if you want a refund of any unused registration fees), and:
  • the numbers plates from the vehicle, or: 
    • a police report for stolen vehicles
    • a wreckers receipt or insurance report for written off vehicles
    • a receipt from the interstate authority for vehicles registered interstate
    • a photo of the destroyed number plates
    • evidence that you have returned the plates back to VicRoads, or:
    • a statutory declaration [PDF 555 Kb] explaining why you no longer have the plates. 
    • When you cancel a registration in-person we can only issue a refund of unused fees by cheque. You should receive the cheque within 4 weeks.
Cancelling your registration in-person

When you cancel your registration before it expires you may get a pro-rata refund. These fees will be deducted from your refund:

  • $19.60 to process your registration refund, and:
  • 10% for the Transport Accident Commission (TAC) fee.

If your refund is less than these fees, you will not receive a refund.

When you cancel your registration online:

  • Refunds are transferred to your bank account.
  • You should get the refund within 10 business days.
  • If your refund fails to process we will send a cheque instead.
  • Your bank account details are not kept on our systems for future transactions.

When you cancel your registration in person or over the phone:

  • Refunds are sent by cheque. 
  • You should receive the cheque within 4 weeks.
Refunds
If you have lost your number plates you will need to provide a statutory declaration [PDF 555 Kb].

If your number plates were stolen, you need to provide a Police report. Find out more about stolen plates.
Lost or stolen number plates

To cancel someone else’s registration you need their permission. You will need to:

  1. Download and complete an Authority to act as an agent form [PDF 77 Kb].
  2. Follow the ‘Cancelling your registration in-person’ steps above. Make sure you bring the above form and your own ID.
Cancel someone else's registration

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