How many hours of supervised driving practice do I need before I can take the HPTO?
All learner drivers under the age of 21 must complete 120 hours of driving practice to be eligible to book a Drive Test and should be close to getting their 120 hours of supervised driving experience (including at least 20 hours at night) before taking the HPTO.
Is the HPTO the same as the Hazard Perception Test In-person?
Yes. The HPTO is the same computer-based test taken in-person at a VicRoads Customer Service Centre.
How much does it cost to take the HPTO?
Your first attempt to take the Hazard Perception Test Online is free under the Motorist Package and Safe Driver Discount Program (External link).
You’ll need to pay the test fee for every new test attempt. See Driver licence and permit fees for more information.
I heard taking the test online is free, is this true?
Yes. Your first attempt to take the Hazard Perception Test Online is free under the new Motorist Package and Safe Driver Program (External link).
I've already attempted to take the Hazard Perception Test at a VicRoads Customer Service Centre but I was unsuccessful, am I still eligible for the free attempt?
If you’ve been unsuccessful passing the Hazard Perception Test In-person, you’ll still be eligible for a first attempt free if you register to take the Hazard Perception Test Online.
If I’ve recently enrolled into the Hazard Perception Test Online and paid the test fee, can I get a refund?
No. If you registered and paid to take the Hazard Perception Test Online before the 15 August, you won’t be eligible to get a refund on the fees already paid.
Are the in-person test and appointment fees also waived?
No. Fees for the Hazard Perception Test In-person remain in place. See driver licence and learner permit fees.
Is the fee to take the Drive Test also waived?
No. Fees for the Dive Test remain in place. See driver licence and learner permit fees.
What if I booked to take the Hazard Perception Test In-person but now I want to take the test online as it's free, can I cancel my appointment and get a refund?
Your in-person booking is made up of two fee components – the test fee and the appointment fee. See driver licence and learner permit fees.
If you've made an appointment to take the Hazard Perception Test In-person and would like to cancel this appointment to take the test online, you'll be eligible for a refund of the test fee only. You’ll need to provide us with at least 24 hours notice before cancelling your appointment. The appointment fee of $19.60 is non-refundable.
After I register for the test, how long will I get to complete it?
You'll have access to the HPTO for 12 months from the date you registered. If you don’t take the test within 12 months, you must re-register and pay a new test fee.
Your first test attempt to take the Hazard Perception Test Online is free under the Motorist Package and Safe Driver Discount Program (External link). A test fee applies for every new test attempt.
What do I need to access the HPTO?
To take the test online, you’ll need a myVicRoads account, adequate internet connection, a credit card* to pay any subsequent test attempts and a computer or compatible device such as a desktop computer (a widescreen monitor is recommended). *A card payment fee applies when using VISA or Mastercard.
To get the best experience, check that you have the following set up:
- A desktop computer. A widescreen monitor is recommended for best experience
- A computer mouse. Before the test, check that it clicks correctly
- Make sure your volume works and is turned on
- Make sure you’re in a place that’s quiet for you to focus
- Make sure that your computer’s browser is up to date. You’ll need the latest version of Google Chrome, Mozilla Firefox or Microsoft Edge on your desktop to complete the test.
Please note: It is your responsibility to ensure you have the correct set up, working device and operating system before starting the test. Any errors which occur due to system, device or browser incompatibility or internet issues may interrupt your experience which could result in you having to retake the test and pay a new test fee.
If you’re unable to setup for the Hazard Perception Test Online correctly, you’ll need to book your Hazard Perception Test In-person.
Why is it mandatory for Hazard Perception Test Online customers to have two-step verification activated?
The Hazard Perception Test Online is a formal test. It's part of what certifies you as a safe and capable person to hold a Victorian diver licence.
Two-step verification makes it harder for someone to pretend they are you and to log into your account. As it is a test, it is essential that you are the person taking the test and two-step verification provides this authentication. Setting this up on your myVicRoads account is easy. See two-step verification to learn more.
Can I use a mobile phone to take the test?
To see each video clearly, we recommend using a desktop computer with a wide screen monitor, iPad or tablet. Mobile phones are not recommended and may affect your ability to observe the whole road scene and react correctly.
Before attempting the actual test, you’ll need to complete a practice test. This will help you determine if the device you’re using is suitable. You’ll also be given an opportunity to switch the device you’re using, before taking the actual test.
Does the HPTO cost the same as taking the test in-person?
Yes. The test fee is the same. From August 2022, your first test attempt taking the Hazard Perception Test Online is free under the.
If you choose to take the test in-person at a VicRoads Customer Service Centre, you’ll also need to pay an appointment fee.
Does the HPTO include a practice test?
Yes. Before you take the test, you’ll be presented with three practice questions. You’ll get feedback after you respond to each scenario telling you if your attempt was successful or unsuccessful. You can attempt the practice test as many times as you need and should keep trying until you respond correctly to at least 2 out of 3 scenarios in the practice test. If you're unsuccessful in the practice test, you should aim to get more supervised driving experience before you try again.
How many attempts do I get to pass the test online?
For every new attempt, a test fee will apply. You’ll be permitted two attempts to pass the test in one day. However, after two unsuccessful attempts in one day, you’ll need to wait until the next day before you can try again.
Do I need to respond to all 25 driving scenarios?
Yes. For each driving scenario, you’ll need to provide a response or ‘action’. This may be choosing to slow down, turn right, move off or take no action at all. Each scenario will need to be actioned with a response within the 45 minutes or your attempt will be automatically considered unsuccessful.
Can I get help from someone when taking the test?
No. The test should be attempted on your own. The Terms and Conditions you accepted when registering for the HPTO means you have legally agreed to complete the HPTO independently. Attempting to cheat means you may not have the skill to recognise and respond to hazards and be at greater risk of having an accident on the road.
If I pass the test, will I find out straight away?
Once you complete the test, feedback is displayed onscreen immediately advising you of your result. This may also include ‘coaching statements’ for incorrect responses, so you know which areas you may need improvement or more practice. Your result is also displayed on your myVicRoads account dashboard. VicRoads is notified of your results and a copy is sent to you via email.
If I was unsuccessful taking the test in-person, can I register and take the test online?
Yes. If you’ve been unsuccessful taking the test at a VicRoads Customer Service Centre, you can register to take the test online.
What if my permit or licence has been suspended, cancelled or disqualified?
If your permit has been suspended, cancelled or disqualified, you’ll still be able to complete the HPTO. However, if your ban period and/or your required learner permit minimum hold time is greater than 12 months, you’ll need to complete the HPTO again including paying for a new test fee. Test results are only valid for 12 months.
How can you ensure people are who they say they are?
Applicants who take the HPTO are required to have their own myVicRoads account including username, password, and associated security details (Authentication details).
As an additional security step, applicants are also required to correctly answer a set of ‘pre-screening security questions’ online before they can access the test. VicRoads will continue to review the authentication environment and relevant security controls.
What are the pre-screening security questions?
When you launch the test, you’ll be presented with three randomised pre-screening security questions. These questions are generated from existing system data on your myVicRoads account.
What happens if I don’t answer the pre-screening security questions correctly?
All three pre-screening security questions must be answered correctly for you to access the test. After two unsuccessful attempts at answering the security questions, you’ll be locked out of the test for one hour before you can register for the test and try again.
Under the Road Safety Act 1986 (External link), it is an offence to obtain or to attempt to obtain a driver licence by any false statement, misrepresentation or other dishonest means, and any driver licence so obtained is invalid. VicRoads reserves the right to refuse to issue a driver licence if it has reason to believe that you have sought to obtain it by any false statement, misrepresentation, or other dishonest means.
Help and technical support
Does the HPTO contain any supporting audio?
Yes. The HPTO contains supporting audio for both the practice test and actual test. Listening to the audio is an optional feature.
I clicked on the button to launch the course, but nothing happened. What should I do?
Please ensure you have enabled popup notifications on your browser settings. When you launch the test, it will open in a new browser on your device.
If I lose internet connection during the test, will I have to start it again?
If you have poor internet connection, need to pause or switch devices during the test, or you close your browser, the 45-minute timer will continue. If you return, you’ll only have the remaining time available to complete the test. Any incomplete test attempts will be automatically considered unsuccessful.
Can I pause the test and continue another time?
No. If you need to pause or switch devices during the test, or you close your browser, the 45-minute timer will continue. If you return, you’ll only have the remaining time available to complete the test. Any incomplete test attempts will be automatically considered unsuccessful.
What payment methods are available to pay the test fee online?
The test fee can be paid using either Mastercard or Visa. Please note, a card payment fee applies when using VISA or Mastercard.
Who can I contact if I have any issues with accessing the test?
If you experience any issues accessing the test, you can call the myVicRoads support team on 1300 650 266 Monday-Friday (8.30am-5.30pm) Saturday (8.30am to 12.30pm).