Request replacement certificate

You can request a replacement registration certificate.

From 1 July 2018, all heavy vehicles are exempt from displaying a registration label except for heavy vehicles registered on the Federal Interstate Registration Scheme.

Request replacement registration certificate online

Applications for replacement certificates may be accepted from the registered operator or agent for the registered operator. Registration labels are only available for heavy vehicles and heavy trailers.

Requesting a replacement certificate

You can buy a replacement registration certificate:

  • online (pay by VISA or Mastercard only)
  • by calling us on 13 11 71 (pay by VISA or Mastercard only*)
  • visiting a VicRoads Customer Service Centre (pay by VISA, Mastercard*, cash, cheque or EFTPOS)
* A card payment fee applies

Information required

When requesting a replacement registration certificate, you will need to provide the following information:

  • vehicle registration plate number
  • name of the registered operator
  • your current photographic driver licence if attending a VicRoads Customer Service Centre. If you do not provide evidence of identity the replacement registration certificate will be mailed to the registered operator of the vehicle.

An agent may act on behalf of an individual or a company or incorporated association if they provide an original letter of authority. The agent must also provide their own photo licence or full Evidence of Identity requirements.

A replacement registration certificate may be issued free of charge if:

  • there has been a change of vehicle details (e.g. change of engine etc.)
  • the renewal notice has not been received and VicRoads has record of the notice being returned undelivered
  • the vehicle has been transferred to a new registered operator and the renewal was sent to the previous registered operator. 

Fees

Type Description Fee 
Replacement certificate Certificate  $17.90

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