Sign up for myVicRoads partner account

Get help with setting up your myVicRoads partner account.

Getting started

Watch this 6 minute video to learn how to sign up for a myVicRoads partner account.

How to sign up 

  1. Click on the person icon
  2. Click Partners   
  3. Click Sign up for a myVicRoads partner account
  4. Follow the steps, including adding administrators. We recommend you add 3 administrators
  5. Accept the terms and conditions then click submit.  We can take up to 10 business days to approve your access due to legal and regulatory requirements we must follow
  6. Give each administrator the verification code you created for them. They’ll need to enter it when they first access the partner account
  7. Once we approve your account, we’ll send an activation email to each administrator
  8. Once they’ve activated their account, administrators can log in to begin using the functions. For more information on the functions available to an administrator see the Administrator and manage users help.
Business type Documents to upload
New vehicle dealer
  • Signed copy of the Dealer certification agreement [DOCX 213 Kb]
  • Public liability insurance certificate of currency, or similar, showing a minimum insured amount of $10 million, policy dates and VicRoads listed as an interested party.
  • Copies of valid National Police Checks for the Dealer Principal and all partner account users.
Used vehicle dealer
Insurer
  • None
Wrecker
  • None

If you don’t get your activation email, ask another administrator with an active account to resend you the email.  Read the Administrator and manage users help for more information.

Call myVicRoads support team on 1300 555 153 if you need more help with activation emails.  

If you need a new verification code, ask another administrator with an active account to create a new one for you. They can also send you a new activation email.  Read the Administrator and manage users help for further information.

Call myVicRoads support team on 1300 555 153 if you need more help with verification codes. 

You need a Victorian driver licence number or VicRoads customer number to sign up for a myVicRoads partner account. 

To get a VicRoads customer number, visit one of our customer service centres and show the required identity documents.


We’ve tested myVicRoads on the internet browsers listed below. 

  • Chrome v43.x
  • Internet Explorer v11
  • Firefox v39.0
  • Safari on Mac v9.06
  • iPhone IOS 9.0
  • iPad IOS 8.4
  • Android Tab OS 4.3
  • Android Mobile 5.1.1
If you find myVicRoads isn’t working on your device, install the latest browser version.

Other browser issues

If you're having trouble with these supported browsers, it could be due to your browser settings. 

You might need to enable cookies or clear your cache. Refer to your browser's help section to learn how to do this. If you need extra help, call myVicRoads support team on 1300 555 153. 


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