Card payment fees

A 0.4% merchant fee is applied to all VISA and MasterCard transactions. This fee helps us recover the costs we’re charged by the banks.

Please note: this fee also applies to payWave, paypass and other ‘tap and go’ payment methods that use VISA or MasterCard credit functions.

Merchant fee examples

Payment amount Card payment fee
$30 $0.12
$50 $0.20
$100 $0.40
$500 $2.00
$700 $2.80
$1000 $4.00

When was this fee introduced?

The 0.4% merchant fee was introduced in two stages to help us recover the costs we're charged by the banks. 

  1. At Customer Service Centres and Australia Post outlets on 1 July 2016.
  2. On VicRoads online channels in mid-October 2016.

Can I avoid this fee?

This fee only applies to transactions using your VISA or MasterCard. If you use your “Savings” or “Cheque” account or pay by cash, EFTPOS, cheque, money order or BPAY*, this fee will not apply.

*Please note: Credit options are not available via BPAY.

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