Registration concessions

Did you know you can now apply for your registration concession discount online?

Apply for a registration concession online.

VicRoads is making it even easier for you to do business with us by enabling you to apply for registration concession discounts online. We are asking all customers to avoid visiting a Customer Service Centre unless your transaction is urgent.

If you can stay home, you must stay home.

Some restrictions have been cautiously eased to allow people to look after their own, and others’ health, wellbeing and social connection. These new arrangements will come into effect at 11.59pm on Tuesday, 12 May.

There are five reasons that you can leave home:

  • shop for food and other necessary goods and services
  • access medical services or provide caregiving – for example, this includes shared parenting obligations or providing care and support to an unwell, disabled, elderly or pregnant friend or relative
  • attend work or education where you can’t do those things from home
  • exercise and participate in some recreational activities adhering to the rules
  • visit friends, family and loved ones while adhering to the rules.
  • The Victorian Government is directing all Victorians to stay at home to slow the spread of coronavirus (COVID-19). Every Victorian must play their part. By staying at home and limiting contact with other people, we can protect the elderly, the at-risk, and our healthcare workers and each other. 

    Login to your myVicRoads account to enter your concession card details, upload a photo and apply for a registration concession on your vehicle.

    Login to myVicRoads

    Find out how to use your concession card for a discount on your vehicle registration.

    If you have a valid concession*, you (or your spouse or domestic partner) may be able to get a discount on your vehicle registration. A concession card can only be used for one private use vehicle per registered operator only.

    The following concessions can be used for registration discount: 

    • Centrelink concession and
    • Department of Veteran’s Affairs (DVA) concessions.

    *Your concession documents cannot be expired when you pay your registration or at the start date of the registration (whichever is earlier). We may also validate your concession entitlement with Centrelink, Department of Veterans’ Affairs, Registry of Births, Deaths and Marriages and the Department of Foreign Affairs and Trade.

    Concessions eligible for registration discount

    The following concession types are eligible for registration discount. Your concession card must display the same name as your registration renewal notice (or your spouse or domestic partner’s name). 

    Concession Type Concession Entitlements
    Health Care Card issued by Centrelink (External link)
    Sample Health Care Card
    Pensioner Concession Card issued
    by Centrelink (External link)
    Sample Pensioner Concession Card

    Gold Card issued by Department of Veterans' Affairs: (External link)

    May be embossed with WAR WIDOW
    Cards embossed with DEPENDANT are not eligible
    Sample of a Gold Card issued by DVA

     

    Gold Card issued by Department of Veterans Affairs: (External link)

    • TPI (Totally and Permanently Incapacitated)
    • EDA (Extreme Disability Adjustment)

    Sample of a gold card issued by the DVA with TPI

     

    Written confirmation from the Department of Veterans' Affairs: (External link)*

     

     

    *A Written confirmation from the Department of Veterans’ Affairs needs to state your entitlement to a concession under one of the following sections of the Veterans' Entitlement Act 1986:

    • section 22 
    • section 23
    • section 24
    • section 25
    • section 104

    or,
    RSVR 2009 Schedule 3 13 (b) - assessed pursuant to Part 2 of Chapter 4 of the Military Rehabilitation and Compensation Act 2004 of the Commonwealth, as a veteran who has suffered an impairment resulting from one or more service injuries or diseases, the degree of which constitutes 40 impairment points or more.

    Apply for a registration concession

    You can apply for a concession registration at any stage, but it’s best to get it set up before your vehicle registration is due for renewal. 

    You can apply: 

    Online

    Complete the application form online with your myVicRoads account

    By mail

    Complete a Registration Concessions form [PDF 95 Kb] and post a copy of both sides of your concession card to: 

    Licence and Registration Services

    GPO BOX 1644

    MELBOURNE VIC 3001

    In Person

    To help slow the spread of coronavirus and maintain the health and wellbeing of our staff and customers, we ask that you do not visit a VicRoads Customer Service Centre unless your transaction is urgent. 

    We are adhering to physical distancing requirements at our centres with a ‘closed counter’ between each operating counter, so you can safely attend a Customer Service Centre for your registration and licensing needs if you need to do so.  

    We’re confident we can help you to complete your transaction online or over the phone. Please contact us before you visit us at a VicRoads Customer Service Centre on 13 11 71

    Visit an Australia Post outlet

    You can only pay at Australia Post (External link) if the concession rate you are entitled to is printed on your renewal notice.

    If you’ve got a new concession card, are registering a new vehicle or are transferring a vehicle into your name, you’ll need to update your concession details with VicRoads.

    Applying for a concession using your spouse or partner’s card

    You can apply for a concession on your vehicle registration if you’re the spouse or domestic partner of someone with a valid concession card. But if they’ve already used their concession card on another vehicle you can’t use their card.

    If you’re the spouse or domestic partner of the concession card holder but your name isn’t on their card, we’ll need some information to prove your relationship when you apply.

    We’ll need a copy of one of the following:

    *A Commemorative certificate won’t be accepted.

    Transferring your concession

    If you register a new vehicle or transfer a vehicle into your name, you can change the vehicle your registration concession is applied to. To do this call us on 13 11 71 or visit a VicRoads Customer Service Centre

    You’ll need to pay the balance of the current registration at the non-concession rate before the concession can be applied to your new vehicle.

    Who can use a concession?

    If you have a valid concession, you (or your spouse or domestic partner) may be able to get a discount on your vehicle registration.

    What’s a valid concession?

    Your concession documents must be valid at the time you pay your registration or at the start date of the registration (whichever is earlier).

    What can I use it for? 

    Your concession can be used for one vehicle only. This could be:

    • A light vehicle, which includes car, ute or vans, or
    • A heavy vehicle or
    • A Motorcycle

    The concession rate can only be applied to vehicles registered for private use. Private use is defined as use exclusively for social, domestic or pleasure purposes. 

    Which concession cards can be used?

    Your concession card must have the same name as your registration renewal notice (or your spouse or domestic partner’s name). The following concessions can be used: 

    • Centrelink concession and
    • Department of Veteran’s Affairs (DVA) concessions.

    Will you check my concession?

    If we need more proof we’ll do a check with Centrelink or the Department of Veteran’s Affairs (DVA).

    Which concession cards can’t be used?

    • Commonwealth Seniors Health Cards issued by Centrelink
    • Seniors Cards 

    How do I check the concession fee?

    Use our Renewal Fee Calculator on this page, to see how much the registration renewal fee is based on your concession. The TAC charge and insurance duty are both included in the total amount.

    How do I pay my registration?

    Go to Pay your registration to find out how.

    Who can apply for the concession discount?

    You can apply if:

    • Your name is on the registration renewal notice and
    • You’re the primary concession card holder or
    • You’re the spouse or domestic partner of someone with a valid concession card

    What if my name isn’t on the card of my spouse or partner?

    If you’re the spouse or domestic partner of the concession card holder but your name isn’t on the card, we’ll need some information to prove your relationship.

    We’ll need a copy of one of the following:

    *A Commemorative certificate won’t be accepted.

    What if my name on my registration notice is different to what’s on my concession card?

    You’ll need to provide one of the following:

    Can someone else apply for me?

    If you can’t apply for a concession on your registration, you can get an authorised agent to apply for you. Your agent needs to give us a letter of authority with: 

    • the vehicle registration number
    • your full name and address
    • your driver licence or learner permit number
    • your signature
    • the name of the person acting on their behalf
    • the renewal period requested (either 3, 6 or 12 months)
    • the list of activities your agent can do on your behalf (e.g. renew registration)
    • the date you gave the agent authority.

    What if I’ve paid a concession rate but your system says I’m ineligible?

    If you’ve paid a concession amount for your registration but our system shows that you’re ineligible, you’ll have to pay the difference between the concession and full amount that you owe to have a valid full registration.

    We’ll send you a letter with the amount you owe which you’ll need to pay within 30 days from the date of the letter. 

    If you don’t pay within the 30 days, your registration will be suspended.

    If you need further help

    To discuss your eligibility for a concession, you can contact Centrelink (External link) or Department of Veterans' Affairs (External link) for further advice.

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